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St. Joseph's Villa

Name: St. Joseph's Villa
Address: 56 Governors Rd, Hamilton, ON, L9H 5G7, CA
Telephone: (905) 627-9011
Price range: $$$

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3.4 Google Review

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56 Governors Rd, Hamilton, Ontario, L9H 5G7, Canada

(905) 627-9011 www.sjv.on.ca

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Refresh Reviews 3.4

Corey Pitre

Oct 20, 2023

As my father-in-law's dementia progressed and emergency Long-Term Care placement was required, we fretted over the need to admit him to a facility. We feared the worst, but were so wrong. In December of 2021, he was admitted to Birch Trail at St. Joseph's Villa. The staff were competent, caring, compassionate and truly a credit to their profession. The building was always spotlessly clean, patients were always out in common areas (not locked away in their rooms), staff were engaged with residents and my father-in-law was always well looked after. On his passing this week the staff paid respects to him as he was wheeled out of the unit, some crying as they had lost a family member of their own. Thank you, St. Joseph's Villa for giving dignity to the final months of our beloved family member's life.

Aida

Dec 27, 2022

My experience at the villa was horrible to say the least. I was fat shamed, rude psw, made fun of, ridiculed, one nurse tried to draw blood from a requisition that belonged to someone else. The food was awful and the vegetables taste like mush. Noisy, residents were wandering around during the night unattended, staff sleep when they are on nightshift rather than getting their work done. Just because I was cognitive and articulate I was made to feel like a baby and had “attitude”. Horrible, horrible, horrible. The amount of money I was paying was not in any way shape or form for exemplary care. Their mission statement totally out of date. I am so glad to have escaped this glorified prison cell to return to my beautiful condo. 🤬🤬🤬👎👎👎🤮🤮🤮🤮🤮

Catherine Yates

Aug 23, 2021

I work in emergency services so I have been to this home many times so this is where i homed my parents when it was necessary. It is a large pace but they still always managed to say hello to my father by name when ever he came to visit my mom. They let me know regularly when there were issues and it was dealt with. They were competant and caring. When my mom dying they handled it beautifully allowing regular (safe) visits during covid. They were screening very early during covid. They had patients with covid but given the size of the facility I can understand why. No complaints.

Dennis Ryan

Mar 2, 2019

My mother spent her last days here I the convalescent care unit and the staff on the 5th floor were absolutley amazing. As she began to decline she had trouble getting around requireing a lot of help from the PSW staff and they stepped up everytime. When she began her transition and began palliative care the social worker and nursing staff went above and beyond making my family and myself comfortable as we waited to complete her transition. I cant thank you enough for the care and compassion and empathy you showed us will make me forever grateful and I would not hesitate to recommend this facility thank you again Dennis Ryan and family

Carolyn Drummond

May 19, 2023

What a great place to work! Management is so friendly, staff are welcoming. This place runs very smoothly it's, well organized here. They love their residents and appreciate their staff.

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Mon:8 am - 8 pm

Tue:8 am - 8 pm

Wed:8 am - 8 pm

Thu:8 am - 8 pm

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