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Forest Valley Terrace

Name: Forest Valley Terrace
Address: 1510 St Joseph Blvd, Ottawa, ON, K1C 7L1, CA
Telephone: (613) 830-4000
Price range: $$$

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1510 St Joseph Blvd, Ottawa, Ontario, K1C 7L1, Canada

(613) 830-4000 www.symphonyseniorliving.com/communities/forest-valley-terrace

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Marjory Lecuyer

May 5, 2017

I too have worked here in the past. The Management have no administrative skills or qualifications, budgets are beyond them, communication skills are deplorable. One does not scream or rant about family or resident moments after they have left, nor do them scream or shout at their staff in public. Workloads are uneven, expectations are not reasonable. Registered staff are at risk to lose their license in this place. We are treated like waitress, not professionals this company's takes our profession back 20 years ago when when we were nursing assistants. The residents are stuck here, no input, no choice either as the price is reasonable, however, management brings in a dog, a large, middle age, previously outdoor, chained dog into this environment and expect everything to be fine... Seniors with canes, walkers and some fearful of dogs have no other choice but to put up or leave.. This is not the dogs fault it is the manager's poor judgement skills and worst communication skill most of the residents didn't even know that the dog was staying. Safety of the resident's??? I agree with the previous review get your loved ones out of here unless they are independent and can manage on their own. Medications??? Medical treatments??? Transfers of residents, most of the staff are not trained, most are kitchen staff. Likely hood of them dropping someone or letting them fall?? Elevators that do not work properly or at all ?? Call bell systems that only work in the room? No record of calls, No call system in halls, stairs, no cameras in general areas? Fire hazards?? Unsafe electrical work, GET OUT!!

baba mneeh

Nov 25, 2016

to all families of the residents at moments manor take it from someone who was on the inside and saw how your love one was treated ,if i was you i would remove my love one at once ,do not believe anything the management tell you ,after all these people are there for the money the less they spend on your love one the more money in their packet , that is why they have been firing staff left and right and trying to get the union out of there so they can pay even less ,this company is the most crocked company i ever saw ,even they cheat there staff with there pay and their over time so is their vacation pay ,they promise their staff something and deliver something different ,there for if i give them one star that mean i been generous

Stephanie Barnes

Oct 20, 2017

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