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Prominent Homes

Prominent Homes

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1.0 1 review
4962 Roper Rd NW, Edmonton, Alberta, T6B 3T7, Canada
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Dec 27, 2021

Awful Service

We have had nothing but problems with prominent homes since purchasing in 2020. We have been pushed around, not responded to, ran around in circles with still no step in the right direction. To start we noticed issues before we even moved in and were promised they would be fixed, they have now pushed us to use Alberta Home Warranty after attempts to fix and verbal promises to fix and since it is past 1 year they will not fix it, Prominent homes has now stopped returning phone calls and ignoring emails This company will exhaust your mental health dealing with them. I would not recommend this company to new home builders or buyers

Google Reviews

Refresh Reviews 3.9


Nov 20, 2018
Prominent Homes is the best homes builder I have ever experienced. The quality is super high.Sales Manager is extraordinary. They have excellent process for after sales service. . Amazing experience . Very well thought out process to walk people through the whole building process. Well constructed home.

Feb 16, 2019
Great homebuilder attention to detail. Knowledgeable trades.

Sep 4, 2018
We recently purchased a new build by Prominent Homes. We met Gary Lecuyer at the show home who has been absolutely amazing to deal with. His service and diligence is one of the main reasons we chose Prominent Homes. Being first time homeowners we had a lot of questions. Any issue or questions we had, he was on top of and made himself available day off or not. Thank you for all your assistance Gary, you definitely made the whole process less stressful.

Nov 8, 2018
My initial review was overwhelmingly negative due to the lack of response and craftsmanship of the house that was built. This has been slowly addressed. They are responding to inquiries and concerns more quickly and are doing what they can to fix the things covered by the warranty. However, the subcontractors they use is a different story. NO accountability and the work they provide is subpar. I would still recommend checking out reviews on other websites before going with Prominent Homes.

Aug 28, 2018
We recently purchased our home with Prominent homes in Creekwood Chappelle. Our journey starts with them by visiting their show home in Creekwood. The sales person their “Gary Lecuyer” is amazing person, he made our home buying process a delight. Since the day first, he is really accessible and helpful. No matter what time of day you need his assistant, he will be readily available to help you out in every possible manner. He was the biggest reason, that we bought our house with Prominent, because we were sure that he is truthful and honest person to deal with, even after sale dealings with him are great so far. I really recommend this person to every home buyer. So far everything looks good. We love our new home.

INDUSTRY BLOGS

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