My brother and I had purchased a new townhome and two units in the condo being built in their Diseno project in NW Calgary. I heard that Landmark does not take any shortcuts during the building process and builds a good home. From my experience, they may not take shortcuts, but they also don't do the job right the first, second, or third time. We did our deficiencies walk through a week prior to our possession date however the majority of the repairs weren't completed when we took possession (and are still not completed). No one contacts us after we took possession to book in times to complete the deficiencies - I had to take initiative to get the conversation going. The siding of our unit wasn't completed until I emailed Landmark to ask them to finish it since we had a tarp covering our kitchen window the entire time. We moved into our townhouse at the end of October and it has been nothing but problems making us regret our purchase. We had our garage door seal replaced already since there was a gap in the original but were told that the reasoning for this is because the floor is uneven. Even after the first repair there is a gap and the cold air seeping in from that gap has formed a thick layer of ice over the windows and even frosted our concrete walls. The cold is seeping into our home. Our basement is FREEZING and our energy bill for this month is ridiculous since our house is trying to keep it at a steady temperature. We had someone come in 3 times to try to fix a massive seam in our wall only to find out that after painting, a huge bubble has formed under it and it will have to be repaired - again. The dry waller also did not seal off the area he was sanding and left a layer of dust on everything in our house. I had to clean up the mess. One of our soft close cabinets has already broken (we barely use that cabinet and its been less then 3 months!), there were unfilled seams in washrooms, and even tiles that were missing some grout in the en suite. The list continues. I might ad that all these deficiency repairs had to be done during THEIR working hours, meaning we either had to take time off work or arrange to have someone open our house for trades people. Two weeks ago, I had someone contact me from warranty asking if they could do an attic inspection because of the cold weather. The appointment was set up at 10am and was told should take no more then 20 minutes. I had arranged for a family member to be present. At 11am I get notified that no one has been by the house yet and because of other commitments my family member could not stay. This whole process has been extremely frustrating and not enjoyable. We haven't been able to enjoy living in our home because the problems don't seem to end.
We just made one of the biggest investments of our lives and sadly we both regret it to the point where we are not looking forward to taking possession of our condo unit that are being built next year. I am not one to go and write reviews of companies or reviews of any sort but the level of frustration is unimaginable. I would never buy with Landmark again.