Southwest ENT Consultants - Hearing Aid - El Paso, TX - VerView
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Southwest ENT Consultants

Southwest ENT Consultants

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3.5 Google Review
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1600 Medical Center St ##101, El Paso, Texas, 79902, United States
(915) 544-1350 www.swent1.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
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Google Reviews

Refresh Reviews 3.5
Jan 3, 2019
The front desk is incompetent, on call doctor after hours is no help at all and just says “you’re the parent, if you want to take your kid to the ER you should” after a surgical procedure. You cannot get through on the phone without waiting and waiting and trying multiple times. Rude male front desk and slow older last at the front to “assist.” After surgery the doctor came to to talk to me about the procedure and had the wrong kid, he had to ask for the chart and he scared me thinking he did the wrong procedure. Do not go here, save yourself the headache and find a different ENT. We will no longer return here.
Aug 20, 2018
Dr. Jamison is a great and dedicated doctor. My oldest son had his tonsils & adenoids removed along with a uvula reduction by another EN&T doctor who I disliked due to his professionalism. Dr. Jamison came to my son's rescue at Providence hospital due to consistent bleeding and stopped the bleeding. I would highly recommend him to others. Keep up the great work Dr. Jamison!
Aug 30, 2018
Phone calls are not returned. The only way you can speak to a person is to request an appt. Then they can find someone to answer the phone. The ten day repair of my hearing aids has so far taken over 30 days. they expect to now have it repaired in another 5 or 6days. I had the same repair to the other hearing aid in Mi. It took 10 min in their office & cost less. I will update this when my hearing aid is returned.
Oct 10, 2018
The only good part about this place was the front staff were very polite and the nurse practitioner we saw was really nice. The bad really outweighs the good though. We sat in the waiting room, which was like a sauna, for an hour and a half past our appt time before we got called back where we talked to the nurse practitioner for literally 4 minutes, we were there for a surgery follow-up, and that was the end of our appt. It is ridiculous to wait an hour and a half past a scheduled appt time! The doctor who saw my son during his first appt, was obviously annoyed when my son started freaking out about having a tube shoved down his nose. And he was planning on scheduling him for surgery without even looking at his tonsils and adenoids. I had to request he look at them and make sure surgery was needed. I’m glad we are done with this place and don’t ever have to go back!
May 22, 2018
Dr. Chen fabulous. 1ear down 1 to go. He is helping put my girls mommy back together. Hearing again is weird and amazing

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm

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