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Martin Hearing

Martin Hearing

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3.8 Google Review
4720 W Waco Dr, Waco, Texas, 76710, United States
(254) 732-9741 www.martinhearing.com
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Google Reviews

Refresh Reviews 3.8


Nov 28, 2018
She and her staff are very professional and courteous

Dec 31, 2017
Dr. Martin is great about trying to get a good set of hearing aids for you! She also has a super staff in Tina and Jennifer! They are so willing to help with whatever your need!

Jul 3, 2017
I have worn hearing aids for 24 years, since I was 6. Last year I went to get new hearing aids at Martin Audiology and Ms. Martin recommended expensive Soundlens aids. They are so small they can't be seen in the wearer's ears. I had been told in the past that my ears were too small for these aids, but Ms. Martin insisted that they would work for me. We paid almost $6000 for them, and almost immediately, they were painful for me to wear. After two weeks, I went back unsastisfied and Ms. Martin claimed that my ears just "needed to adjust." For a whole year, I didn't wear them, and over the past few weeks, after being sick and tired of saying "what?" all the time, I've been trying them again. My right ear is extremely irritated and I can barely put the aid in anymore. It's way past the month-long satisfaction period, plus we've paid them off, so I'm sure nothing can be done. But at least I can recommend that no one go to this place to buy aids. I was given no options, no information, and was talked down to. I'm sad that I have to write about this terrible experience.

Aug 14, 2017
Bought hearing aids here 5 yrs ago and moved away. One quit working so I took it in and was promised that for $ 300 it could be sent off and fixed and would be back the following Monday. I call on Monday and the girl acted like I was the village idiot. She said it had been mailed and could take up to 2 weeks to be fixed and sent back. On Friday they call and say it can be fixed but u had to find another hearing aid place to program it. Omgosh. I call Baxter hearing and make an appointment with them. Martin hearing says no prob it will be back on thursday. Not there. On Monday I go by to pick up for appt at Baxter. People over there are fantastic. He let me borrow some hearing aids until the onesent for repair comes back. Martins can't even program what they sell would not send my worse ene.y there

Dec 30, 2017
To see her for a follow-up after the initial purchase of the hearing aid is impossible. Her staff is RUDE

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm