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Texas ENT & Allergy

Texas ENT & Allergy

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4.1 Google Review
1730 Birmingham Rd, College Station, Texas, 77845, United States
(979) 693-6000 www.txbetterhearing.com
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Dec 15, 2018
From a detailed 5-star review, to a 1. I’m still receiving bills monthly, and it’s been 7 months ago since my visit. They will bill you for every little thing they can think of. My latest bill was $130 for an earwax removal, which I thought at the time was a complimentary gesture (not the nature of my visit). Save your money, and find an honest ENT. Dr. McMahon is an artist of scam.

Dec 5, 2018
Front desk lady was rude and just hateful. (Older lady with glasses and black hair.) Dr Price was short and unprofessional made my husband and I feel like we were trash and low class. He spent 10 minutes tops in there and acted like we were a waste of time. Very disappointed and shocked at the way we were treated only to learn NOTHING! We were told we would be given a price for surgery and all the information but since we have no insurance they told us they would call us in a few days and charged us 160 for nothing. If I could rate them a 0 I would! It's been almost a week and they still haven't called with estimate for surgery. I called them months ago asking for a price and was told I would get a call back in the following Monday never happened. When they called cause my husband complained to Bellville office a woman called and was asking what happened to us that day. When I told her she seemed so fake about CARING about what happened made it even worse!

Sep 5, 2018
I wish I could give 5 stars for the doctor I saw as he was amazing and tentative. This review is for the front staff service only. I JUST got off the phone with a member named Ashley who cut me off as I was explaining my situation and COLD transferred me without even saying who she was sending me to only to be told I need to make another appointment for a refill. It is the people at front that help make a business experience positive and their customer service was pitiful. This next visit will be my last.

Aug 1, 2018
I have been going to Tx ENT for many years, but for the last year or so, this place has fallen apart. I paid $450 to get hearing aid fixed and two new ear molds. They could not fix it! The new Audiologist couldn't check it on computer. I really don't think she knows the computer system. They sent it to another "fix-it" place, still not fixed! I demanded my money back as they did not fix anything., but I have not received anything back yet. I got both new molds, but they are not any good if the hearing aid doesn't work. I don't know where the old molds are. I first took it there on June 21st and went there to pick it up August 1st. Well over a month. They have no regard for people that depend on a hearing aid. I have to say that I really like Dr. Price. He has always helped me with moist ears, and the girls at the front desk have always been nice and helpful! I would have given them 5 stars 4 years ago.

Jan 3, 2019
Good doctors helped my step son

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