Hearing Services of North Texas, Naikai Butler Au.D.

Dr. Butler, is very nice and professional. She helped my daughter on more then one occasion. We have always been a self pay option and her prices and run a lot better then most places we go. She is always willing to answer and question we have and help in any way possible.

Dr. Butler is the most amazing person I've met. She explained to me thoroughly how to properly care for my son's first hearing aid. I would recommend her anytime.

I’m not all the way happy now that it’s been a year with these hearing devices 😔

I've been hearing impaired since I was 3-4 years old and have been wearing hearing aids since 5. I've seen many audiologists over the years, but Dr. Butler has proven to be the hardest working, most knowledgable, friendly, and supportive audiologist I've had the pleasure of seeing. I can't recommend her enough! I first saw Dr. Butler in March 2016 after discovering that she was in-network for my insurance. She was very easy to work with, as was her office assistant. Her office is quiet and intimate and is perfect for people with hearing impairment who need direct, one-on-one interaction. Dr. Butler performed a hearing assessment as requested, and we discussed my current hearing aids and their technology, noting that I was due for new ones soon since aids tend to progressively degrade after 3 years. Over the summer I was out of state for an extended period and one of my hearing aids was damaged. Dr. Butler was incredibly helpful in getting it sent off for repair, even going out of her way to communicate with me after-hours and on weekends to update me on the status. Because I was out of state, the transit time was likely to be longer, but she helped find ways to speed it up. I can't thank her enough for working so hard to help me out so that I didn't have to be without my aid for too long. Finally, more recently, she's informed me of several state programs that provide financial assistance in getting new hearing aids as well as a tuition waiver for those with a certain level of hearing loss. These programs have opened the doors for me to find new opportunities and also continue to have the latest and greatest technology to assist with my hearing impairment. She was very patient and thorough during the process of selecting new hearing aids, taking into account my specific needs and concerns in making her recommendation. Overall I'm very pleased with Dr. Butler's service and highly recommend her.

Dr. Butler Very professional in her work and would recommend anyone to her. Office Assistance very nice and hard to find great place to go see anymore. So very well Recommend to see.