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North Cascade ENT

North Cascade ENT

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3.8 Google Review
111 S 13th St, Mount Vernon, Washington, 98274, United States
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Refresh Reviews 3.8


Jan 6, 2019
This place is horrible. The office staff are always so rude, and never compassionate. The wait time for an appointment is usually 2-3 weeks. I waited 8 weeks for my first appointment, even with a referral from Urgent Care and a painful condition. The office staff (especially the women answering the phone!) have a lot to learn regarding insurance, and frequently don’t know what they are talking about. I will say the medical assistants I’ve interacted with were nice and professional. Dr Johnson is a nice enough guy, but I frequently (every visit) had to remind him why I was there. He could never remember. I also had ear surgery, and they kept us waiting for 3 hours past the supposed “scheduled” start time. Not cool, especially when you are starving, nervous, and the clock is ticking on when you need to pick your kids up...and again Dr Johnson needed reminding WHY I was having the surgery in the first place. My most recent interaction began with an extremely rude, cold, and misinformed receptionist. It ended with me transferring care to Bellingham ENT. If you are considering Cascade ENT, just DON’T.

Apr 18, 2018
I absolutely love Dr Brown and so do my kids staff is helpful and friendly

Feb 13, 2017
I have been a patient of theirs since 1990. Trust worthy, skilled and, depending on the physician, want to hear what you are saying.

Jul 19, 2016
Everyone is extremely nice and appointments are fast and easy!

Oct 14, 2017

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm