Hearing Aid

Best place to by Hearing Aids. Provider is fantastic

This place is horrible. The office staff are always so rude, and never compassionate. The wait time for an appointment is usually 2-3 weeks. I waited 8 weeks for my first appointment, even with a referral from Urgent Care and a painful condition. The office staff (especially the women answering the phone!) have a lot to learn regarding insurance, and frequently don’t know what they are talking about. I will say the medical assistants I’ve interacted with were nice and professional. Dr Johnson is a nice enough guy, but I frequently (every visit) had to remind him why I was there. He could never remember. I also had ear surgery, and they kept us waiting for 3 hours past the supposed “scheduled” start time. Not cool, especially when you are starving, nervous, and the clock is ticking on when you need to pick your kids up...and again Dr Johnson needed reminding WHY I was having the surgery in the first place. My most recent interaction began with an extremely rude, cold, and misinformed receptionist. It ended with me transferring care to Bellingham ENT. If you are considering Cascade ENT, just DON’T.

It was awhile ago I wss I but they were friendly and professional.

the best people, the best help, Hands down. Quality and the personal touch to boot.

I just left the office. I was told that it would not be a good fit for him at this place in his career. I was asking serious question s about hearing aids for my mother that has dementia. I am a get to the point kind of person. I don't want to hear about your rewards or personal achievements, I want to know what is best for my mother. Because of my apparent focus that did not work for him. This place wastedmine and my mother's time. No one should ever go here it is all about the money.

My mother started coming to Puget Sound Hearing Aid & Audiology a few months ago to get fitted for a hearing aid. The staff were incredibly friendly and welcoming, and guided her through the whole process and answered any questions we had. They were flexible in accommodating our schedules and with providing different payment options. I’m incredibly grateful to Linda Knisley, she made an arduous and intimidating process very easy to handle.

Staff is great fun to be around.

Finally got the right hearing aids for my husband and they are worked by well.

A company with honest employees. When I mentioned to the audiologist that I came to Seattle for military training many years ago and that was what caused my hearing loss, he suggested that I apply for free hearing aids through the VA. I now have a pair of $6,400 Phonak BTE Boleros and a Roger Pen Bluetooth device to connect to my cell phone and TV and hear my customers that I set up, review, and train one-on-one in QuickBooks and Quicken.

Friendly & helpful staff.

Honest reliable man. My first hearing aids I got from Zack's father. Then I found zack to be just as knowuledgeable and pleasant as his Dad. He realky cares about his clients.

Very nice people and Doctor very nice. Did multiple tests for my 79 year old mother.