Hearing Aid

Been there since 1990's!!

I recently got a new hearing aid through RK Audiology and am loving it so far. Alison was my audiologist and she was awesome - she helped identified what I was looking for in the new aid, made some recommendations and when the order came in, really took her time to program the new aid, to make sure I was happy with what I was hearing. I think this has to be the first time I've walked out happy with the programming on a new hearing aid (I've a severe/profound hearing loss). Thank you, thank you!

Gay was very professional and thorough, it was the best hearing test that Iv'e ever had and she was very detailed at explaining everything.

Very timely, beautiful establishment.

We appreciate Anthony Hernandez's knowledge and help with everything! He provided detailed explanations and made this process smooth. Thank you!

I’ve been coming here since I was about 15. I’m now 45. I don’t ever want to go anywhere else.

Amazing staff and very knowledgeable. The transition into corrective hearing was a stressful one for me, and Dr. Franklin made it easy. I couldn't be happier to have been referred here!

My mom has had extreme hearing loss for decades. Zounds fitted her with her fourth pair of hearing aids (first Zounds hearing aids) and these are the best yet. We can carry on a conversation again with no shouting!

I'm a longtime customer. Can't imagine going anywhere else for hearing aids. The value add to the hearing aid experience that Saleem and his staff provide is astounding. Saleem is knowledgeable, efficient and a really nice person. Most recently, Saleem and Brenda helped me with a minor warranty issue that saved me significant $$$. Give them a try. You'll be impressed.

April is amazing. She takes time to explain things and makes the patients feel very comfortable.

Horrible customer service, rude , crass, and more interested in getting paid than supplying a good customer experience. The only reason it isn't lower is it not an option. Avoid this business, go to any other hearing aid supplier and save yourself the aggravation. My in laws went here , they are octogenarians , kind , loving, respectful folks. The technician not only talked bad about their former doctor that had moved and forced them to search out a new provider.He made adjustments to my MIL device , for the worse and then tore them the device up to order a part. He rudely turned them away on their appointment date saying , without looking at them , back turned and refusing to deal with them. Did not even ask their name, just terse and rude. My FIL spoke of him and this man has never uttered a foul word in my presence in 37 years, called him a SOB. When you make a man mad enough to call you this you have done something truly bad.

Very nice visit. They did a very good interview before discussing or looking at any of the hearing aids to determine what might work best for me. No high pressure sales seemed genuinely concerned that they match me up the proper equipment. I would highly recommend.