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Kelowna Chrysler Dodge Jeep

Kelowna Chrysler Dodge Jeep

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1.0 1 review
2440 Enterprise Way, Kelowna, British Columbia, V1X 6X6, Canada
(250) 763-6121 www.kelownachrysler.ca
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8 months ago

Neglectful, no communication, no accountability

I bought my first vehicle at this dealership, a 2019 Sahara. First of all it took an entire day to get this done and once home I wasn't even provided with a copy of any warranty. Most Jeeps have corrosion and I was told this was normal and that the shop on site would be fixing it. After calling and email and not getting any response I finally went in and was provided with a goodwill warranty which I finally asked for in email so I had a record of it. All of my information was taken by the shop, photos as well. One day, after many more ignored called, somehow my information was lost, including photos - and the excuse I was given was that the shop was suddenly under new management so it was impossible to get it sorted out (apparently). I ended up moving back to the island and was asked by the manager in Kelowna to look for someone to do the work. I couldn't get anyone to do the work under the goodwill warranty. Finally I was told I could bring the vehicle to Kelowna and get it done. The
I bought my first vehicle at this dealership, a 2019 Sahara. First of all it took an entire day to get this done and once home I wasn't even provided with a copy of any warranty. M

Google Reviews

Refresh Reviews 4.3


Jan 4, 2019
Great customer service! Dealt with over Christmas holidays and stayed late after hours to complete the deal without rushing us out! Would recommend to anyone!

Sep 21, 2018
Rob and the team at Kelowna Chrysler provided a great experience for me in purchasing my brand new car. For it being Rob’s first sale he was very helpful and knowledgeable about the Jeep products. Super friendly, easy to chat with (not pushy) and aimed to make it a great experience for me! I would buy from Rob again. This was my third purchase from Kelowna Chrysler and I would go back but hoping that next time we will get help a little bit quicker. It took a bit for someone to approach us to see if we needed help. Giving them 5 stars because of the experience Rob and the managers provided once we had someone approach us. Thanks Rob!!

Dec 11, 2018
Kelowna Chrysler staff were friendly, helpful and professional, not at all the typical car sales experience. Their new sales person Taylor Menzel was particularly helpful and knowledgeable. He made the deal come together meeting all of my expectations.

Nov 19, 2018
Purchased a new Ram 1500 series using my trade with an awesome salesman...Justin Ames! Rest assured you will be taken care of by this salesman! The dealership has also gone beyond expectations...Ken

Nov 6, 2018
Craig and his team were very knowledgeable and really helped us make our choice. Our time was valued and we appreciated all Craig did for us. We are happy with our new Jeep and will definately be seeing you for our next one.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm Open Today
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:8 am - 6 pm