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CarOne Kingston

CarOne Kingston

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1.0 1 review
790 Gardiners Rd, Kingston, Ontario, K7M 3X9, Canada
(343) 266-4557 www.car1.ca
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Sep 19, 2022

CarOne Kingston - Buyer Beware

A repeat and loyal customer, I recently experienced a horrible interaction with CarOne, during which I was met with rude service representatives, sub-standard service by their technicians, improper documentation and a lot of fast-talk/backtracking. After bringing my vehicle (bought in June) to have a look at the brakes, both agreed on the issue but differed on who should have been responsible. Brought the vehicle home and dead) of course a separate issue, towed it there (on my dime) and told nothing would be covered under the warranty I purchased. Paid the $1500 bill (which they could not explain to me, nor what the issue had been) and then, after speaking to Canada General and requested to cancel said warranty. They would not. Ensure you check all small print, they say items/coverage is included (Ie Snow tires) but later charged me for them. Asked to return and also denied on that front. I requested an audience with the manager numerous times however he was constantly unavailable.

Google Reviews

Refresh Reviews 4.3


Jan 9, 2019
The service was fantastic. I dealt with Ryan and he was amazing! He made sure everything went as smoothly as possible. I had no hassles and the car was ready right on time. As for the car, it was in great shape and was basically in brand new condition, and the cost was great. I highly recommend CarOne if you’re looking for your next vehicle. If you do, ask for Ryan, the service was awesome!

Jan 7, 2019
Was by far the best experience buying a vehicle. We had such a great time buying our new Jeep from Tiffany Grant. She had a vast knowledge of the many different vehicles we were looking at, and if there was a question that stumped her she did some digging and got back to us promptly. There was absolutely no pressure from her to buy a vehicle from CarOne. She knew that we had 2 top choices, one from her and a brand new one from a different dealership. She never once bad talked the other dealership as well. She made us feel like family and made this difficult time much easier for our family. I would highly recommend going to check out this dealership and asking for Tiffany! You wont be disappointed in her service!

Dec 31, 2018
I had an excellent experience purchasing my used vehicle from this place. My sales rep Ben was extremely knowledgeable and went above and beyond what I’d expect from anyone in his position. If you’re looking for a used vehicle and want service that goes above the norm, this place would be highly recommended.

Jan 12, 2019
I had an amazing experience here. Ben, who helped me was kind, friendly and worked hard to get me the best deal. Highly recommend them as they have amazing service and all are very friendly.

Jan 10, 2019
Had a great experience with Arham. Very helpful and genuine through the entire process. Felt he was really there to help get me the best deal possible. Will recommend Car1 to anyone looking for a used car.

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm Today
Fri:8 am - 6 pm
Sat:9 am - 5 pm

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