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Baywest Nissan

Baywest Nissan

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4.4 Google Review
202408 ON-21, Owen Sound, Ontario, N4K 5N7, Canada
(519) 372-2277 www.baywestnissan.ca
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Oct 21, 2022
After sudden onset of problems with my 2018 Quash Quai I arranged a service appointment at Baywest. Within 24 hours they determined it was the transmission. The vehicle had just 120k and was 4 years old.....never in my 45 years of driving have I encountered this. They then took a full a full week to let me know they would cover nothing!! Apparently the guy that makes these decisions was very busy. I was forced to rent a car in order to work that week....again my cost. The communication at the dealership was less than poor and had we not kept calling it may have been even longer. In the end I was told it would be $7500 for the replacement and they would offer no support. Shocking, especially when it is well documented there have been problems with their CVT transmissions. Even the manager agreed a transmission should not go with just 120 k but nothing they would do.....just call customer care. Another joke....customer care never calls you back. All I can say is NEVER AGAIN NISSAN

May 19, 2022
Great Job Folks! We were on our way home to Edmonton and needed an oil change for our Murano. I called Baywest and they got us in immediately. Staff was very friendly and accommodating. Thanks SO MUCH!!!

Aug 6, 2022
Been driving and buying Nissan vehicles since '08. This is the only dealership that's ever talked me out of buying from them due to their horrible customer service. I'll go to another Nissan dealership.

Apr 8, 2022
All these dealerships are the same tell you one thing just to get your business. Then when you think you are just about done paying for a 6 year deal. They tac another year on top of it. Nothing but problems from day one with the car they didn't want to honor any of the warranty coverage. That is an additional $10,000 msrp option. Thinking that I won't have any problems because of this. They just ride it out hard saying I signed a 7 year deal. Which is impossible considering that the 0% interest deal is only 6 years....I'm sick of lies and bad customer service

Dec 3, 2019
Very friendly and professional service. I love my Nissan Versa Note !

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