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Marino's Auto Group

Marino's Auto Group

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4.6 Google Review
3526 Lake Shore Blvd W, Toronto, Ontario, M8W 1N6, Canada
(888) 694-4855 www.marinosautogroup.com
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Google Reviews

Refresh Reviews 4.6


Jan 4, 2019
Great experience from start to finish. Yuri D provided excellent customer service and everything went smoothly. Definitely recommend this dealership.

Oct 9, 2018
Just a really positive experience working with the entire group. When I was shopping for a car, I literally didn't have a bad experience with any of the dealer reps I interacted with. Everyone was very professional and helpful. Also their service center is great! They make what can be a stressful process actually enjoyable.

Nov 28, 2018
$90 for oil change. No other inspection. No topping up the fluids. No car wash. Long wait - 45min!!! $120 if you want all that!!! What a rip-off!!! I do oil changes on my Silverado for $85 and get all that plus a breakfast if I go for the morning!!! It’s easier to go anywhere else. Way to go Marino!!! I wander how many repeat customers they get?! Not only that, if you call them, Hyundai desk answers the call!!!

Jul 21, 2018
My car needed a repair. I had to make a few visits to get the problem diagnosed properly. I feel that I was provided with honest information and that the suggested repairs were not beyond what they should be. I was not sold things I did not need. I am happy with the results and feel the price was fair for the work that was done. I feel I was treated with respect and that they understood they no one likes bringing their car in for repairs.

Jan 12, 2019
Honestly my experiance over all with this dealership has been nothing but a disappointment. I had to stay on top of the sales person to see if he checked for the vechile I wanted to see if it can be sent in for when I wanted it.. to closing the deal. I only bought the car there not because of their service but because it was close to home and unfortunately subaru dealerships aren't at every corner like other dealerships are. I went for my first service last week. Appointment was at 1 they serviced my car around 230... and then the service took less an 40 min and it was 140 bucks. RIP off. When I went there they asked me if I had concerns with the car I said the only thing is check my rear light I noticed it had a lot of condensation and I sent a picture. They said no problem. At the end of the service when I was paying they said to call them when it happens again and send a picture. I got a little irked because I already showed them the picture but the guy never opened the attachment so then they went and ordered a new light. When I went in today to get it replaced and checked into service they kept asking me what I'm there for and what was wrong with the light. .... I got very irked like dont they have notes in the file. He thought I was there to change the bulb. And the best part I asked if they can wash my car last week and they said they weren't equipped to do that that's something they can do at the new dealership when they move. I have been to enough dealerships and it's common practice to wash the car when the car is brought in for service. Just rudeness all the way around. No thank you nothing. I will forsure not book my next service with this dealership. It's such a shame the car is an amazing car but the representation of the company at that location is awful. Hopefully they read the reviews and learn from what customers are complaining about.

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 6 pm Open Today
Sat:9 am - 6 pm

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