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Davidson Ford

Davidson Ford

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4.1 Google Review
18621 US-11, Watertown, New York, 13601, United States
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Google Reviews

Refresh Reviews 4.1


Jan 6, 2019
Very good experience with Frank Donato. I spent 2-3 days looking at different cars among many dealerships, refining my criteria and Frank was a true salesman, listening to my wants and offering solutions until we found the right match. Good service and good pricing.

Oct 23, 2018
Waited over 1 hour for oil change and had not even started yet. They told me it was on lift after 10 minutes. Not first time it took so long. Service manager notified but did offer a solution to get oil change done quickly. If you can drop it off do it. Don't wait

Nov 6, 2018
Hands down the worst. The rudest and most unprofessional sales dept. at a franchise dealer. Wouldn't return phone calls or emails. Flat out repeatedly ignored me. Management included. Glad I did my business elsewhere. Update: They replied customer satisfaction is important to them and someone would be reaching out. Hmmm, still waiting for that call....... don't believe them. They're just after your wallet. Lots of other dealers out there!

Jan 7, 2019
Do not take your vehicle there! They do not fix issues and create more. I took my car in for service and they put parts back backwards; stated it must of been previous job elsewhere. Lies! We have our maintenance records. Upon putting our car in reverse, there was a loud clunking noise, brought it back to Ford and they said they did not screw the nuts tight and were falling off, but not to worry, they won't charge us for their fault. Now, they won't even honor their warranty! DO NOT GO THERE! They are ripping people off ALL the time!!

Aug 9, 2018
This car buying experience was one of the better ones in my 60+ years of life. the Staff, especially Chuck, my salesman was pleasant and not pushy. He answered all my questions and was a big help in helping me to get to "know" my new Escape. In this age, there are a lot of Tech things and features that I wasn't used to. I would also add that the entire staff dressed professionally and were all very cordial and welcoming. They acknowledge you when you walked by by saying hello or giving a nod hello. There was a great atmosphere present and the dealership was clean, neat and comfortable (seating).

INDUSTRY BLOGS

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Opening Hours

Mon:7:30 am - 7 pm
Tue:7:30 am - 7 pm
Wed:7:30 am - 7 pm
Thu:7:30 am - 7 pm
Fri:7:30 am - 6 pm Open Today
Sat:9 am - 5 pm

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