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Watertown Automobile Sales

Watertown Automobile Sales

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4.1 Google Review
18890 US-11, Watertown, New York, 13601, United States
(315) 788-2220 www.watertownautobiz.com
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Aug 1, 2018
Highly recommend AGAINST going to this dealership. 1. My husband and I tried to trade in a vehicle we owned that had a couple issues (we knew beforehand & had a quote on how much it'd cost to fix it) and they low balled us on a trade in price. The manager had said he searched what the NADA value was for our vehicle and told us it was only worth $1,000 when that was in fact a lie, and it was worth $3,500+ more. They wouldn't budge on giving us a better deal for their Jeep we looked at or a better trade in value for our vehicle. 2. There was a couple different vehicles that we had looked at and done CARFAXs on and two of them had come up that they had been in accidents. When we got there, the sales lady showing us vehicles said there was an apparent agreement with the owner (I believe) that they weren't allowed to sell vehicles that had been in accidents. Yet they still have at least two for sale currently. � not fishy at all � 3. They were extremely unprofessional and the sales lady was wildly inappropriate. The manager scribbled prices on a blank paper and typed up his own paper on what their NADA Jeep value was instead of an actual price from the online website. The sales lady kept saying inappropriate things about being promiscuous/asking if my husband and I gotten "frisky" together because he has some scratches on his neck (made from scratching a bug bite the previous night). Overall they weren't willing to work or budge with us price wise whatsoever, they were unprofessional, inappropriate, and not much of a help at all. My husband tried to contact someone afterwards to talk to someone above the manager we had seen that day and he didn't do anything either. The only good thing to come out of this was finding a different dealership and getting a great vehicle that was in better condition, a better price, and the $4,500 trade in value our vehicle deserved without having to negotiate with them at all.

Aug 17, 2018
Had a great experience Stephanie was very nice to work with would buy from them again.

Aug 17, 2018
Great place to buy a car from Stephanie was great.I would buy from them again.

Sep 16, 2018
Nice enough guy but certainly doesn't work with the customer in mind.

Nov 2, 2017
My experience here was acceptable when I first arrived to look at a truck. The salesman Brandon Gentry was helpful, however as I soon realized he was only that way as long as he thought he had a sale in his pocket. I am going to skip the whole story and narrow it down to three primary grievances: 1. The staff initially attempted to finance me with a 14% interest rate. They might as well be crooks. 2. The salesman in question, Brandon Gentry, tried to sell me a truck with faults. He claimed I had to purchase the vehicle first and then they would fix them. 3. Finally, the most absurd of all. Me Gentry hung up on me in the middle of a sentence as I was explaining to him I would like him to keep an eye out for incoming vehicles since the one he was set on selling me definitely was not suitable to be sold at the time. Overall the staff was incredibly immature and lacked any level of professionalism. This being ironic due to their business cards claiming them to be "sales professionals"

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Opening Hours

Mon:8:30 am - 7 pm
Tue:8:30 am - 7 pm
Wed:8:30 am - 7 pm
Thu:8:30 am - 7 pm
Fri:8:30 am - 5:30 pm Open Today
Sat:9 am - 5 pm

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