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Erin Mills Acura

Erin Mills Acura

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4.7 Google Review
3025 Woodchester Dr, Mississauga, Ontario, L5L 3V3, Canada
(905) 828-5800 www.erinmillsacura.ca
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Google Reviews

Refresh Reviews 4.7


Dec 29, 2018
I recently went into Erin Mills Acura for a routine B1 service and had a couple extra services added on for the benefit of my Acura TL. The service I received from Alan, Omar, and Paige was exceptional, as per usual! I felt respected and valued and I was especially impressed with the friendliness! I ended up with my battery dying on me and as soon as I called Paige, she had someone assist me with a boost and then Alan followed up along with Omar by replacing my battery immediately while I waited with a complimentary massage chair experience. Overall, I would highly recommend Erin Mills Acura and I want to especially thank Alan, Omar, and Paige! Awesome work!!

Dec 5, 2018
Updates: After 1-2 days of that experience, the general manager called me and booked an early appointment with an immediate shuttle ready. my second visit went very smoothly. So to be fair I should add at least the GM is very professional and helpful. Please see the review below for my initial visit. Poor service, no rental car, limited shuttle (hours wait time), poor quality packed lounge. I was there just for an oil change and after 1.5 hour no shuttle, nevertheless, they hadn't touch my car. I had to leave. Staff did not care at all and were happy one less customer! I always went to downtown Toronto but this was first time trying there and for sure last time. Comparing these two, TO downtown service is a 5 star and Erin Mills gets no star. I felt I was in a rural remote suburbs.

Dec 31, 2018
I bought a TLX last week from this dealership. Excellent service provided by Ajay (General Sales Manager) and Andy. Both went out of their way to help me choose the right car and gave me best price. Highly Recommended. Ajay and Andy are Great

Sep 28, 2018
Great Experience dealing with Ajay and Kayla. Very friendly, helpful and knowledgeable. Most importantly, I believed them to be trustworthy. I bought my vehicle from Erin Mills Acura last week and I traded in my old vehicle (at the last minute). I'm already telling others to go see Ajay or Kayla at Erin Mills Acura if they are looking to buy an Acura (new or used). We will definitely use their services in the near future when my wife will be looking for a new vehicle.

Sep 29, 2018
Most of these nice reviews are obviously fake. Walked into this dealership. Was not greeted by anyone (just ignored.) Then finally, a salesperson was nice enough to ask me if I needed help (even though they were busy with another customer.) He made a call or announcement to ask someone to help me. That was nice of him and I don't blame him for moving on as he was busy with another customer. I stood in the dealership for 20-25 minutes and no one came to speak to me at all. Now - it was indeed 5pm on Friday. Sure it's one hour before closing, and perhaps folks are busy, but you would think this dealership is interested in getting business. You would think maybe someone would come out and say "sorry sir, its really busy and everyone is tied up. can we make an appointment?" To add insult to injury, the useless secretary saw me checking out cars and asked me if the keys on her desk belonged to me. I politely said no. When walking back as I was roaming the dealership, she asked me again if I was sure that the keys on her desk did not apply to me. I just shook my head and walked away. This dealership lacks basic customer service. I'll be taking my business elsewhere. Pathetic service. Not sure how this dealership has such high reviews. Those bots in Bangladesh must be working OT or something....

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Opening Hours

Mon:7:30 am - 9 pm
Tue:7:30 am - 9 pm
Wed:7:30 am - 9 pm
Thu:7:30 am - 9 pm
Fri:7:30 am - 6 pm
Sat:7 am - 6 pm Today

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