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Mercedes-Benz Gatineau

Mercedes-Benz Gatineau

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4.1 Google Review
1339 Boulevard la Vérendrye O, Gatineau, Québec, J8T 8K2, Canada
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Refresh Reviews 4.1


Jan 7, 2019
Experienced first class service when I dropped by without an appointment to take care of a wiper issue with our B-class. Even though they were fully booked and it was lunch hour the service rep managed to line up a technician to have a look and fix immediately so we can resume our trip. This type of exemplary service is one of the main reasons why we keep buying MBs!

Oct 20, 2018
Best buying car experience ever!!! Alex the used car manager had a great knowledge about cars. I was trading in my old 2004 BMW X5 and he knew the exact model year by just walking up to it!! Also there was no high pressure sale pitch. I have been to many other luxury car dealership where the sales staff seem snooty. Everyone was very happy, upbeat and professional. Definitely would highly recommend this place for a new or preowned car. I am already thinking about what car to car to buy next from them!!

Nov 9, 2018
The place to get your Mercedes-Benz maintenance. They give a courtesy car till your car is ready, very polite and caring staff. Sales department are fantastic, they deal with you i professionalism and respect. They honour your time and they even delivered the car to your home. Highly recommend them

Dec 23, 2018
Horrible experience. I live in Toronto so I talked with them on the phone. They said the milage on the car is 5000 km and it is in a good shape. They asked for 1000$ deposit to just hold the car for us to go there and see the car. The Car had 9700 km milage with lots of marks and scratches. We didn't sign anything with them so we asked to receive the deposit back but they didn't. After that manager didn't respond our calls and secretary didn't connect our calls to manager or the person who was responsible for selling that car . They said they washed the car and pay for employee. Seriously?!!?? They are the worst . It is very disappointing to have this experience with Mercedes-Benz. Don't trust this company at all.

Sep 10, 2018
Had a service done here, very professional, they treat your car as it would be there own, best service I got by any Mercedes dealer Canada wide so far. They customer service guy went out of his way to make me feel comfortable with all the problems I had with the car which was due to other bad mechanics elsewhere, if you live in Ottawa it's worth coming here to get better service.

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Opening Hours

Mon:7:30 am - 8 pm
Tue:7:30 am - 8 pm
Wed:7:30 am - 8 pm
Thu:7:30 am - 8 pm
Fri:7:30 am - 5 pm
Sat:10 am - 4 pm

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