Nissan of Windsor - Car Dealership - Windsor, ON - VerView
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Nissan of Windsor

Nissan of Windsor

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3.8 Google Review
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9760 Tecumseh Rd E, Windsor, Ontario, N8R 1A2, Canada
(519) 735-7744 www.nissanofwindsor.com
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Refresh Reviews 3.8
Jul 1, 2019
They did work on my car to fix a problem, and it WAS NOT FIXED...they refused to give my money back!! Don't go to Nissan of Windsor. *** In response to the reply from Nissan.. I did not bring my car in for maintenance. I brought it in to fix a noise that it was making before I had all my rear brakes replaced. The noise was still there, and got increasingly worse. I was told that the " maintenance" would take care of that problem, and it did not. Of course I didn't realize it did not take care of the noise until I paid the $185 for "maintenance" (that I didn't want, and is bs maintenance just to make $) and 5 mins after I left the dealership. When my car went back in, I am told "oh the problem is the wheel cylinders" and they are covered under your warranty. Hmm...so why did you clean my brakes? Oh cause you thought I needed it and said it would fix the noise but did not! I want my $ back, and you refuse to give it to me. Though you will give me $60 (that I will get back in a cheque mailed to my home in a few weeks after it goes through accounting 😠) and a credit for the next time I bring my car in for service??? The next time?? Nissan of Windsor did work on my car they said would fix the problem, and it did not, and would not refund me!! Period. That is how you do business? Sad. I am a mom working paycheck to paycheck...if you think I would rather "clean" my brakes then pay my rent you are wrong!!
Feb 6, 2019
Very disappointed about my experience at Nissan. I brought my car in today and everything was perfect fine, I just had to get an oil change. I then waited for 30 minutes till It was done and got my keys and headed to my car. I then turned on my car and as soon as I put it in drive to get out of the driveway my steering doesn’t work. I then headed back inside and said what’s wrong with my car and they told me to wait a couple minutes. Then a manager walks out and tells me my power steering rack broke off and that I was just unlucky. The manager was so rude and did not help me at all. All she did was try to get me to fix it and gave me an estimate price. She told me that there was nothing that she can do and that it unfortunately happened. Worst dealership, very bad management and I would love to get a reply from one of the top executives from Nissan to deal with my situation.
Jun 15, 2019
Great sales and service staff. Looking for a new vehicle. See Bob Merlo.
Jun 22, 2019
Great service, however very pricey, they sold service to my daughter her car did not need.
Jun 1, 2019
Do not like this place. I went there with an issue they said was an A/F sensor. I requested to order the part and they gave me a bill and a service date. I asked for a loaner car and they did said I didn't need one. I urged and they decided I didn't need one so I left and the car broke down the next day. I towed it back to Nissan which came back with 3500 dollars needed to fix the car and I lost it. They tried to get me to finance with them but during the talk with the finance lady I caught her whispering stuff to the sales lady so I decided to not go with it I towed my car elsewhere for a second opinion. To which I was told the factual and sold that car for alot more than what Nissan was offering. They were telling me my car wasnt worth the 3500 and kept pushing me to finance another car. The other dealership I went to offered me about 7500 for a car that Nissan was saying wasnt worth the 3500 to fix it. I ended up resolving the issue by speaking with mr. Revenburg personally and was happy moving forward. Not happy what so ever with the treatment of the service provided by Nissan however I love the car.

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