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Jefferson Chevrolet

Jefferson Chevrolet

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4.2 Google Review
2130 E Jefferson Ave, Detroit, Michigan, 48207, United States
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Refresh Reviews 4.2


Oct 16, 2018
Went to have my car heat checked out and later discovered that because my vehicle was a 2007 the diagnostic fee would be $256.00 for each different item, which of course would go toward the repair, so I agreed. I inquired when such an increase in diagnostic fee occurred since we have always had our car repaired at this location and was told by Eddie that it increased about a year ago. I asked if the diagnostic fee was just “their” dealership fee and was told that was a Chevy policy that affected ALL THE SURROUNDING AREA CHEVY SERVICE CENTERS. I left my car and wasn’t settled in my Spirit about it so I called a few Chevy service centers and discovered that Eddie had lied and that other dealers diagnostic fees ranged from $70- 99. I was a longtime customer who will NEVER return to Genesis Chevy for service or a purchase. If will not support a dealership that has dishonest representatives who serves the public, it also says a ton about the firm!!

Nov 26, 2018
They were very courteous and quick. They said my service would be an hour and a half because they were very busy. I was out of the Service Dept in less than hour.

Dec 5, 2018
Ijust want to say that i had the best time buying a car from Bobby and the staff st Jefferson Chevrolet. I was happy with the price and payments, they were stand tall people.

Nov 12, 2018
I took my car in first thing on Thursday morning for a check engine and stabilitrak light. I was told it's a wait and might not hear anything until tomorrow. OK fine. Friday no one called in the first half of the day so I called around 1pm. I was told they still haven't touched my car and it might not even be today. Furious! 6pm came and went and no one called to update! I called around noon on Monday and they still haven't touched my car. They don't/didn't have any loaners available so it's leaving me to take a Lyft to work and transport my son to school (more money!!). I DO NOT RECOMMEND this shop for ANYTHING! DRIVE THE EXTRA MILE!

Nov 5, 2018
Terrible, Terrible service! Scheduled an appointment to test drive a car and when I showed up I was told they sold the car the day before, I remained friendly and tried to look for alternative vehicles. Their sales associate Mark Dickerson then told me he would email me that night about other vehicles we talked about. I never recieved an email so I tried emailing him but the email address on his business card was out of date. so I called the dealership and spoke to him and was told I would receive a call the next day at the latest. I am writing this review a week after that call. BOTTOM LINE do not go here!

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 8 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 8 pm
Fri:8:30 am - 6 pm

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