Wheaton Chevrolet

I went in for informational purposes only and the Sales individual didn't pressure me into any purchases at all. He sat there and went through all my options and helped me, over about a week or two, purchase the best vehicle for me. I've loved every second of owning it and I'm sure it's due to the extensive work he did finding out my options. He was constantly available for any questions or problems, even after signing everything and heading on my way the day I purchased the vehicle. Great customer service, and amazing sales skills!

These guys are amazing. Bryan Jackson has been taking care of me and my car since I bought it brand new. Hes an excellent service advisor. They know the value of time and they get you in and out quick. Thanks for treating me well the last 5 years!

We had a great experience at Wheaton Chevrolet, we starting experiencing an engine derate while on a road trip. When we arrived at Wheaton we were given immediate assistance, the people there were all friendly and helpful. Even though they were very busy for the day they were able to get us back up and running within 3.5 hours. Thank you for your help!

I'm normally not one to leave negative reviews about places but I really feel like I need to speak up about the extremely negative experience I had at Wheaton. I bought my truck there in June of 2017. Have been 50/50 with how I'd felt about the service I'd received there since buying it but nothing grave to raise a fuss about. I booked my truck in for service for three things: an axle seal that was leaking, a squeaking steering wheel (3rd time I had brought it in for this), and a recall for a new oil pump and was thinking they would change the oil when they did the pump. I booked my truck in 13 days early thinking they should have ample time to get the parts and all should be good. I dropped it off at 7:30 in the morning and the service consultant (Chris F) told me that the oil pump would not be done because they didn't have the parts in stock and that they would see about getting the axle seal done but that the shop has been very busy due to the cold weather. Apparently me booking it in 13 days early wasn't enough notice?... When I brought up my frustrations he passed the blame off on the girl that booked the appointment and said that it was her fault that the parts were not in and that she has no say in what parts are ordered. Feeling frustrated I left my truck for the day. I received a text from him later in the day saying the service would not be done and I instructed him not to worry about the oil change as I would do it myself. Of course all I received were excuses as to why the service was not done with little concessions of fault on the dealership nor attempts to make me feel like my business matters. When I picked up my truck all that waited for me was a bill for $100 for the oil change (which should have been done when they did the oil pump recall for free) and the axle seal and oil pump still not fixed. The squeak in the steering wheel was finally fixed properly now (maybe because I raised a stink finally?) When I spoke to him that if this is how they treat customers that I would be getting my service work done elsewhere. I took my truck to another dealership that went above and beyond even giving me a loaner vehicle for the day and that had my truck fixed and washed when I picked it up. I will be telling everyone and anyone I know to shop elsewhere for vehicles after this experience. They have lost of business purely based on how they treat their customers and the very poor experience that I had.

Bought a used truck sight unseen. Asked for pictures of any and all blemishes. Sent me a couple. Truck was delivered this week. It has hail damage and a hole drilled in the dash. Neither was mentioned. To make it better they said they would send me a cheque for $1500. Cheque came today. $500 short of what was offered. This whole deal has been a nightmare.