Arctic Bay

Name: Arctic Bay
Address: 151 Esna Park Dr., Markham, ON, L3R 3B1, CA
Telephone: (800) 510-8735
Price range: $$$
Rating: 5

5.0 1 review

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151 Esna Park Dr., Markham, Ontario, L3R 3B1, Canada

(800) 510-8735 arctic-bay.ca

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Reviews

Joel M.

Oct 21, 2021

Best Winter Jacket Ever!!!

My wife and I are outdoor people and love to be outdoors in the winter months. I purchased an Arctic Bay Jacket last year and was amazed at how warm I was, even on very cold, windy days. I only had jeans and a long sleeve shirt on and was toasty warm for hours. I also like the fact the jackets are made in Canada vs. some of their competition in China. The quality is very good, the best I've had in a Winter Parka. I highly recommend purchasing an Arctic Bay jacket this winter. It will be a great investment!

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Reviews from Arctic Bay

Reviews from the web

4.8

Sara Berg

Sep 25, 2025

Beautiful product and fantastic customer service

Wanted to replace my old Canada Goose, but I love wearing fur trim in cold Winnipeg winters, so thought I would give brand a try. I emailed their customer service as I was unsure of what size I needed and I had prompt service every step of the way from my first question to the time the jacket showed up at my door. Parka is beautiful and very high quality. Feeling ready for winter.

Darcy

Feb 25, 2025

Outstanding product and service

I was looking for the warmest parka with fur around the hood that I could purchase at a reasonable price to brave the frigid Winnipeg winter temperatures and windchill. I tried a Nobis, lovely looking parka, but I stepped out on the deck in -16C and felt the cold on my arms and back. Needless to say, it went back, at that price I wasn't going to be cold! I then found Arctic Bay online and called them for a recommendation and was so lucky to have found Danny from Arctic Bay! What a class act, with extensive knowledge of their product, outstanding customer service, and professionalism. I couldn't be happier with my new black Mirabella Parka. I can even get a sweater under it without being bulky. I love it's features, the fur hood to keep the wind out, leather on the sleeves and pockets, beaver fur on the chin guard, a collar that actually snugs up and keeps the wind and cold off of my face. Plus, the best of all, I received it onsale!!! Duzhe d'akuju Danny!! : )

Richard Fortin

Feb 20, 2025

Excellent Winter Parka

Been shopping for a kickass winter parka for some time now. Canada Goose is constantly out of stock, HH is Norwegian (not Canada made) and also always out of stock. This is when I came across Arctic Bay parka’s website. Arctic Bay has a great selection for him, for her and for kids. I selected the “Antarctica Parka”, and when it arrived I was totally in awe, made with arctic wool, down filled and good to -45c. The craftsmanship is excellent with coyote fur around the hood, beaver fur for the mouth area. I tested it with high winds (-30c feel) and no cold got in. I feel this parka will protect you as advertised (-45c). The size chart is a little off, according to my body size and the chart I should have selected XXL but after reviewing some reviews that dictated some issues with sizing I selected the XL and the fit was perfect. The shipping was extremely fast and their return policy is excellent. Customer service is also excellent. All in all this has turned out to be a great experience for me. It’s amazing that Arctic Bay doesn’t get more exposure because their products are awesome and a great viable alternative to other competitors such as Canada Goose (-30c rating). Just one more valuable mention is that it’s Canada made in Winnipeg. GO CANADA 🇨🇦

Leonid Sigalov

Dec 1, 2024

Just what you need for a Canadian winter !

I recently got a Toronto model of the Arctic Bay winter jacket. Compared to Canada Goose, Arctic Bay offers a more refined aesthetic while maintaining high-performance insulation that excels in extreme cold. The jacket's features, such as a high collar and adjustable cuffs, are really making a difference. Additionally, its lightweight and comfortable without sacrificing warmth, making it ideal for both outdoor and urban settings. Overall, Arctic Bay delivers quality and style at a better price.

Artour

Nov 8, 2024

I recently purchased winter jackets from Arctic Bay, and I’m thoroughly impressed with both the product quality and customer service. The craftsmanship of their winter wear is exceptional – from the high-quality materials and precise stitching to the incredible thermal protection. A special thanks to their Toronto representative, Daniel, who provided attentive service and ensured a smooth purchasing experience.

Google Reviews

Refresh Reviews 4.7

Adeel Younas

Nov 30, 2020

I have been looking into getting a made in Canada jacket and found Arctic Bay while doing my research. Prior to ordering, I emailed their customer service tons of questions all of which were answered in a timely and efficient manner. I ordered Toronto Parka and all I can say is wow! It’s a superb quality product and I’d highly recommend it to anyone. Thank you, Arctic Bay.

Agustin Zavalia

Dec 22, 2020

Stay away! This place is a scam, that is why there are only 5 star reviews! I purchased a jacket and within a week we had to return it. We returned the jacket 3 months ago and they just charged me for it AGAIN without authorization! Unbelievable. Stay away as far as you can.

Melissa Kolbek

Jan 6, 2020

I have had this jacket for 3 years now and just got my daughter one to and we love our jackets so much will recomend this jacket to everyone and its soo unbelievable warm will choose this jacket over a canada goose jacket anyday

Diana Glozman

Feb 12, 2018

I’ve had the Arctic Bay winter jacket for 3 years now, and have to say that the combination of quality, warmth and design is SUPERB! Before, you’d have to pay me to walk in the park in the frigid temperatures like -20C. Now, I volunteer for these snow adventures, walking and playing in the beautiful wintry forests and parks. So much so, our entire family now owns a jacket each! Kudos to the entire team who created this lovely and warm jacket, and if you are looking for one, don’t think twice - Arctic Bay jacket will definitely be the one to keep you warm and toasty and let you enjoy our Canadian winter to the fullest :)

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