Cleaning

Had 6 ties that needed to be cleaned, brought them in and I was advised to pick them up on saturday. When I arrived paid for the service like normal, decided to take a look over the dry cleaning before I left. 4 out of 6 ties still had stains on them and looked like they were not even cleaned. 1 tie was clean and 1 tie was damaged. When I brought the damaged tie to their attention I was told that the material was weak and old, and that she will not reimburse or repair my tie. This tie is now garbage, as the bottom hem corners are damaged, all 3. I do not recommend this place. UPDATE- picked up my ties after the 2nd cleaning, to my surprise they were clean. 1 of the keepers loop was broken, this occurred during the dry cleaning process. I did not notice it at the shop rather at home when I was going to tie the tie. Overall experience-- would not go back and would not recommend.

If I could give it a zero I would. They ruin clothes and blame it on the customer.

BEWARE! This dry cleaners lost two very expensive garments of mine. One of them they recovered, however the other garment is lost and has not been recovered. They did not disclose at any time their policy on lost garments which is only 10 times the dry cleaning charge. Very unprofessional and unacceptable! I have only been using them for 4 months and they lost two items. In my 25 years i have been having my clothing dry cleaned, no other place has lost my clothing. They never answer their phone and take no pride in customer service! I have had nothing but issues with this dry cleaner and will certainly never go back. Their lost or damaged policy is written in small print on the back of invoice. Horrible experience!

Un service hors pair et surtout ultre personnalisé .Merci Steamatic Saguenay

un très bonne ambiance d'équipe beaucoup de possibilité d'avancement dans la compagnie, superviseur très compréhensif et l'expérience de travail est très agréable. Je recommande a tous de postuler pour rejoindre une très bonne équipe.

Do NOT use this laundromat. I had a brand new comforter washed here and the red dye ran onto the cream coloured fabric. We complained to the owner who said it “wasn’t his fault”. He was rude and unprofessional. He tried to argue it was the fault of the fabric but I had washed the pillow shams from the same set and I didn’t have any problem with the dye bleeding. He took no responsibility for what happened and did not offer anything at all as a remedy. He didn’t even offer to refund the cost of the washing which was $25. He blamed me for having it washed instead of dry cleaned but I followed the label instructions. This business owner knows nothing about customer service and doesn’t care. It was impossible to have an intelligent conversation with him. He never even apologized for the fact our comforter was ruined. He also never even acknowledged there had been a problem - they just wrapped it up, took our money and then argued with us when we complained. Pathetic. (I had to add one star here to write a review but they don’t deserve any stars at all.)