Cleaning

I’ve always got great service in the Welland location but was really surprised how unprofessional and unfriendly a friend and I were treated when we went in to the Fonthill location. We thought Nicks had a good reputation in Fonthill and many people are surprised to find out how we were treated there. Maybe it’s the time of year or just a bad day, but it forever changed my and many other friends opinion of the place, most certainly the Fonthill location at least.

I brought in a dirty, wrinkled suit for dry cleaning. They give 30% off on Tuesdays for suits, which was a nice surprise, and I got the suit back in 2 days. I'm not sure if it was due to the dry cleaning process, or whether they do it in store, but when I got the suit back it was also perfectly ironed and wrinkle free, which was a nice surprise! The staff was kind and the process was pretty hassle-free, and I also love the fact that they use green materials to do the dry cleaning, and seem to be very proud of it, advertising it everywhere. Will definitely be using them again.

Broken my jack, unbelievable!

Love it! Clean nicely kept great service!

Took a vintage silk dress there in my birthday. Told her how I wanted it altered. Got home to pull it out to find the straps were not only cut but not crossed in the back like designed. She said she didn’t remember and went ahead making them straight. I had provided a number so if she wasn’t sure she could’ve called instead of having my time before my bday dinner wasted driving back to have it done properly.