Cleaning

Dropped my coat off for cleaning. Was told $20 and four days for pick up. Four days later I came by to pick it up and I was informed it hadn't been cleaned because there was leather under the collar and they needed my approval to charge more. I was told $30 and agreed this was fine, and waited another week. When I went to pick it up, the price was $45. No explanation was given. After a lengthy discussion with the clerk who didn't understand the situation, I just decided to pay and get out. Twice as long and twice the price later, I finally have my coat back. I will not be returning.

Recommend Guelph Cleaners & Alterstions highly for dry cleaning needs. I took my embellished & pleated jacket for dry cleaning and it was returned looking brand new. Dawn and her team are friendly, provide quick turn around and quality service.

From the moment I spoke to the rep to the completion of the job, Janmaster staff were professional and friendly. I have 2 rental properties in Guelph and I will be using Janmaster again, not only were they reliable, they also guarantee their work. I would highly recommend this company.

will not be using them again. Took in a table cover for dry cleaning that had some mud along the bottom. I paid almost $50...and that was with 20% off ..and it still has stains all along the bottom...very unhappy with the price and the service

This drycleaner is crap. Gave them a coat and they lost it. Not damaged, not shrinkage, not faded, GONE!!! Then they try to argue with me about it saying that it is my fault. Worst customer service ever.. not even an apology. Don't go here!!!

wrong phone number listed

Wow! This service was absolutely wonderful! : ) I was gifted a certificate for a clean with Hella Maid and it came at the perfect time - right before the Holidays! I set up the appointment for the day before my Christmas party and Amy and Deborah came in while I was at work. They arrived on time, had no problems finding my unit and gave it a dang good cleaning. I signed up for the Standard clean and had relatively low expectations of what I would receive (Just because my apartment is very... let's say... lived in? AKA cluttered with lots of items) But these two went above and beyond to ensure every surface was a sparklin' I had basically nothing to do to prepare for my party and their work even made clean up the next day a breeze. I would send a picture but hosting Christmas has kind of defeated their work lol but once I put a little effort in I hope I can restore it back to their state of clean! (I'm still finding surfaces that I wouldn't have thought to clean that they managed to make dust-free and squeaky clean. THANK YOU!!!

I love this cleaning team! They are efficient, thorough and go above and beyond to do things that I didn't even ask for or notice needed cleaning. The prices are great and I like the set-up of having my time booked every other week but still having flexibility in the number of hours per visit. 5 Stars!

The price he quotes you on the phone is the same price you get when Larry arrives.

Owner is present, place is clean with cameras, change machine, and detergent for sale if you forget it. Haven't used the dry cleaning services yet.