Cleaning

This guy (Rowan) confirmed a two hour window (2-4pm) to show up for a blinds chain repair 3 days in advance. After not showing up in the two hour window, he calls me after the time elapsed and says "I'll be there in 10 minutes." I politely replied "we have now stepped out because you didn't call or show up in the confirmed two hour window". This guy Rowan begins getting mad and screaming on the phone like it's our fault. After asking him to lower his voice, I asked "can you reschedule?" his response was "I don't come out to Kanata for $60 so catch me when you catch me next time I'm out there" refusing to reschedule. I couldn't make this up 😂 and anyone who would like to see evidence, just contact me to hear the whole recording. It's really unbelievable. This guy needs to learn to be punctual, professional and apologetic for his mistakes with his potential customers. I do not recommend at all.

The most EXPENSIVE place i've ever been to. For a conforter and a dress it costs me over $50. and then just to come home to my blanket being severely faded. NOT IMPRESSED!!!! DO NOT USE THIS STORE!!!!!!

very good service

It was excellent service and good prices .

Excellent and Affordable, highly recommended..

They did a great job and they give me good discount for cleaning my business office. Thnx

After recently purchasing a cocktail dress from Melanie Lyne, I needed straps removed because it was too long on my shoulders. They recommended going to Stitch it for the alterations. What a complete mistake that was. After explaining twice and demonstrating the alterations I wanted done, the seamstress seemingly understood and took my money. She told me it would be ready 4 days later (the day before my Christmas party). My husband picked up my dress and brought it home (we live an hour away). I went to look at the alterations and they didnt do anything I'd asked. I called to complain and I couldn't even get an apology. They ruined a very expensive dress. What a horrible experience.

The drycleaning services I have used many times and I have nothing but good things to say. Super heavy duty stains came out with ease. However, the tailor is useless. Taken many simple tailoring jobs to this location and each time told she cannot fix it. Capital Tailors at 1500 Bank St. Is much better for tailoring.

I believe in supporting local, and as this dry cleaners is close to home I thought I should give it a try. This was followed by regret after regret. First of all, the sign advertising 5 items for $34.99, does not all apply to all items, Dresses and Lady's tops count as 2 items. There is no list of which items count as 1 and which count as 2. This false advertising should have been enough to turn me away, but I really wanted to support a local business. Secondly, when I picked up my dry cleaning which I pre-paid $89.00 for 6 items, all my freshly 'cleaned' clothes smelled very strongly of cigarettes. When I brought this up with the owner, and asked for a full refund, she insisted that I give her another chance to provide clean fresh smelling laundry. Reluctantly I allowed her this chance. When I finally picked up my stuff a second time, I'll admit that the smell was less strong, and while standing in the store, I could not notice it (but I could notice the smell of smokers in the store) . When I got my stuff home however the smell was there, faint enough that I did not take it back and demand a refund, but for sure enough that I would never recommend this dry cleaners.

Great people