Cleaning

After recently purchasing a cocktail dress from Melanie Lyne, I needed straps removed because it was too long on my shoulders. They recommended going to Stitch it for the alterations. What a complete mistake that was. After explaining twice and demonstrating the alterations I wanted done, the seamstress seemingly understood and took my money. She told me it would be ready 4 days later (the day before my Christmas party). My husband picked up my dress and brought it home (we live an hour away). I went to look at the alterations and they didnt do anything I'd asked. I called to complain and I couldn't even get an apology. They ruined a very expensive dress. What a horrible experience.

The drycleaning services I have used many times and I have nothing but good things to say. Super heavy duty stains came out with ease. However, the tailor is useless. Taken many simple tailoring jobs to this location and each time told she cannot fix it. Capital Tailors at 1500 Bank St. Is much better for tailoring.

I believe in supporting local, and as this dry cleaners is close to home I thought I should give it a try. This was followed by regret after regret. First of all, the sign advertising 5 items for $34.99, does not all apply to all items, Dresses and Lady's tops count as 2 items. There is no list of which items count as 1 and which count as 2. This false advertising should have been enough to turn me away, but I really wanted to support a local business. Secondly, when I picked up my dry cleaning which I pre-paid $89.00 for 6 items, all my freshly 'cleaned' clothes smelled very strongly of cigarettes. When I brought this up with the owner, and asked for a full refund, she insisted that I give her another chance to provide clean fresh smelling laundry. Reluctantly I allowed her this chance. When I finally picked up my stuff a second time, I'll admit that the smell was less strong, and while standing in the store, I could not notice it (but I could notice the smell of smokers in the store) . When I got my stuff home however the smell was there, faint enough that I did not take it back and demand a refund, but for sure enough that I would never recommend this dry cleaners.

Great people

Top shape

Great service and knowledgeable. Would definitely recommend.

I feel badly posting this review on a small business, BUT this place is really in need of updating. Half the machines are not working (washer and dryers). My machine stopped because the balance was off (lady said it was because it was unbalanced due to a small load...WHAT??) They have a few plastic chairs to sit on. However, the owners (the lady not the gentlemen) was not friendly whatsoever, I tried to engage in conversation and she was really standoffish. Between her and the machines all being old and run down I went to Surf's up!

I used to work for the owner of S.O. Clean home services when they were the Manager at at 7-11. She has a very high work ethic and it was a pleasure to work for her.