Cleaning

This business couldn't be worse. Their customer service and the ability to handle their business is atrocious.

Good laundry, not too expensive.

Clean you can get a snack while you're here and you can request a movie be put on while you wait chairs provdied

I have been to all of the Barb’s Locations in TBay. For the most part they have been, clean, bright, and have helpful staff. Having said that, the May Street location fails in all categories. Floor is absolutely discusting. Huge Stains, dirty, smells. Attendant didn’t move from his seat, or device the entire time we were there, except to provide change, and wait on customers buying things. As a result, machines not cleaned, bathroom not cleaned. I was very disappointed with this location.

Usually not busy when I go. Never had a problem finding a washer and dryer to use, I don't have to waste time waiting for one. I can do 3 loads at once easily about an hour to wash & dry. 3 loonies to wash & about 2$ to dry for 32mins. You can get change here, no Wi-Fi & parking is available.

Bad service / prepare to over pay / prepare to be ripped off (possibly have police called on you see below story of workers behavior) I normally used franks laundry (great service/reasonable prices) but tried barbs after franks unfortunately burned down Firstly, the Machine ate $1 from me and I was told it is store policy they couldn’t give me my money back even though it was clear the machine had taken my money ( light flashing for accepted currency ). So expect to get ripped off by this place right from the start as apparently the store policy is to not refund you when a defective machine takes your money ... Secondly, the prices are really high here compared to what franks was charging and the machines are the same ! So again expect to get ripped off ... Thirdly this laundry mat does not offer a service that allows you to use your card to purchase change , they have an ATM that will charge you $3 if you do not have any cash On you which in 2018 is pretty common. Lastly I personally did not find the service very good and also noticed a bunch of extra rules on the wall about ways this cheap petty laundry place can charge you extra , if you are a bit late getting back to change your laundry there is an extra charge for example , if you wash certain things that they don’t want you to there could be an extra charge. I would recommend avoiding this place if possible , I for one will be seeking a different place to do my laundry where I won’t get ripped off , don’t be fooled by the five star reviews here those people are probably the owners trying to give this bad business a good face... Edit: apparently there is another rule to this business you actually have to come 1.5 hours before closing time to do any laundry , while I was halfway through loading my laundry ( 1 hour before close) I was interrupted by the service worker and I was told to unload my laundry and leave, seeing as I had already made the trip to the laundry mat and had started the process I asked the worker if an exception could be made as I didn’t know of this rule and had already made the trip. The worker told me that I should leave and come back tomorrow. I told him I will run my laundry anyways and be out before closing time as I had time to do my laundry still. The worker later confronted me and said if I did that again he would call the cops to make me leave by force ! He assured me that the store manager and store owner would also call the cops to make me leave by force as well ! I asked what was the big problem if I pay money for the machines and am leaving before closing and the worker told me “just following the rules”.