Cleaning

I’ve been twice. First time, a suit, no issues, cleaned promptly. Second time, I brought a jacket that needed cleaning and the lining repaired. Was told it would take five days. A week later, went to pick it up, oh, it’s not ready. They’ll call me when it is. A week after that, no call. I call, it’s still not ready, no explanation. Almost two weeks after that I call again, it’s still not ready. Ten minutes later I’m called back and I’m told it’s ready now. When I went in to pick it up, no attempt to explain or rectify or even apologize. Laid blame on their “old seamstress” and said that they’d misheard my name when is called the day before. Charged me full price. Will not be back.

Wow great customer service and quick turn around time. Will be a return customer for life.

Definitely impressed! I was on a budget & brought in a pretty badly stained dress (beer&wine) that I had worn at a wedding. I was quoted a price, and upon pick up the bill was actually supposed to be more but the lady was a sweetheart & honoured the original quote she gave me. As for the dress it's in great shape- good as new!

Always prompt or let us know if there is a time conflict. Have also been flexible when we needed to change days. Efficient and thorough and work around our dog if she has to be home.

Excellent service, good communication. Had a tight schedule which they worked to accommodate and the blinds look great.

Great job even for hard to reach places!

We had tried to get a quote from Flametech and they wanted over $100 just for a quote. We tried Alexander chimney and decided to go with them to fix our chimney and insert and were very very happy. Will be calling them again soon for the other part of our chimney.

We took our feather duvet which was one month old into the cleaners because the cat had been sick on it. When I picked it and got it home the stain was still there and I realize that not all stains can be removed. But the duvet was nothing but lumps - all of the individual segments on the duvet were all lumped together. We phoned the cleaners and Jim the owner gave us some song and dance about this was caused by feather mites clumping together to get away from the heat process. He must think we are idiots. Then he said if we shook it a few times it would straighten itself out - we already had and nothing had changed. He did offer to do it again but it was already ruined so there was little to be gained by doing the same thing again. I went into the cleaners to talk to Jim in light of the fact that I had paid $34.60 for my duvet to be ruined however he wasn't there so I talked to the customer service person at the desk - her response to the problem - Oh Well. I said - Sure it's Oh Well when it is someone else's money. Don't expect to get a professional job from these people nor any kind of customer service.

As a few reviewers have mentioned, Not that great dryer and very rude staff. Not going back to this place again.