Home Builder

Beautiful! Must see.

It was a great experience working with Jeff and Abby. They were always quick to respond and had great ideas. If there was any question or concern they were happy to investigate and explain items clearly.

We are halfway through our custom build with Astoria and we couldn't be more pleased. They gave us our own hard hats in the beginning and that speaks volumes but the fact that they actually want you to visit the site has taken our custom build to an entirely new level. Jim and Lisa are very hands on and always in the loop which makes you feel from the get go, that they are building you a home and not just building another house. Our site super Ken is just as hands on and you will often see him cleaning up the site, another sign of their pride and quality workmanship. We are just headed into the finishing stages but have been nothing but impressed. From the moment you step into their Showhome and are greeted by the lovely Jillian, you just get a good feeling and that feeling hasn't left us. What you see is truly what you get and that is so refreshing. A great experience thus far.

We are very excited to be part of the Trickle Creek Family. And yes, they do treat you like family from the very first meeting. Their customer service is amazing right up to the president of the company, whom we have contact with regularly. We can not wait for the home of our dreams to be finished!

Great builder, innovative solutions and beautifully design. Definitely check them out!

My experience with Cedarglen Living from start to finish has not been very positive. After taking possession, I noticed many issues after moving in (which is typical of new homeowners that are delirious from lack of sleep). It was promised that these things would be fixed but have not been till this point. While it is true that legislations exist to protect homeowners and builders, my opinion is that they are skewed towards protecting the builders. In the year that I have been in this place, there have been numerous nail pops in two hallways. In the same two hallways, nearly every drywall board has popped and very definitive lines are visible in the walls. It’s horrible and I have never seen this happen in all my years of home ownership. Again, legislation exists which speaks to this, but Cedarglen Living has, in their policy, that they will fix the nail pops/drywall deficiencies (one time only in a three-year warranty period) to be ready for paint but will not complete that last step. That last step is HUGE!!! I fully appreciate that land settles as do homes and walls but this is then where the customer service component comes in. Customer Service is something that businesses should pride themselves upon. Quality workmanship is something that businesses should pride themselves upon. I am sorry to say, but in my opinion, again, this is a builder that falls short of that. I have had homes with other builders and they follow the same provincial legislative procedures, however, they are more customer-services focused and they have always gone that extra mile to ensure that the customer is satisfied (including repainting a whole main floor and even replacing an entire wood floor because of poor quality product). It is that sort of customer service experience that continues to build positive business relations not just with its customers but also goes a long way in bringing in more business. Taking all things into consideration, my opinion is this: find another builder. Some of the features are nice, there’s no denying that, but quality should matter esthetics.

Very good

The place to live

Tups are great in these houses

Great builder, service & staff! Would absolutely recommend.

A good builder.

@ Rhinowaste it has been a pleasure working with Lupi Homes. I would highly recommend them for your next home