Insurance Companies

Call people back when you say I'll call you back .understand your with a client. As Iam one as well . Trying to get a quote added to my policy called this morning told they were going to call me back.waiting for a call back all day good way to treat your clients I understand you guys get busy but please call your clients back u end up losing them with your poor customer service. Not impressed not the first or second but third time you guys have done this it's been done in the past and I think as our insurance company we should not have to be repeat calling to get info. #laststring

Friendly, knowledgeable and professional staff.

I not only saved substantially on my families car insurance but got additional savings when I moved my home insurance to Reith's. Great service with additional coverage than I ever had before.

McDougall Insurance Brokers Limited has been an invaluable asset to our company. Insurance coverage is a crucial necessity for us and without the help of the professional, experienced and knowledgeable staff at McDougall’s Madoc office, we would be lost. Your professional team responds promptly to every request. In addition to seeking the best quality insurance coverage at competitive prices, you also proved to be a valuable resource responding to detailed policy coverage questions posed by our company. We would highly recommend Connie and her team to anyone who appreciates quality service, second to none.

Been with Bay of Quinte for yrs and never had a claim. When my barn roof blew off two weeks ago I thought I could rely on them to help me. NOT, all I got was a bunch of bullshit. They are more worried about the bottom line and shareholders then they were about my barn. I will be looking for another Insurance company when my term is up.

worst insurance company i have ever dealt with! our rates change every month. zero customer service. unbelievable. rick has checked out and doesn't carefully answer about this business.

I recently bought my first home and was entirely new to home insurance. Thank you to the girls in Picton for all your help and making the process so stress free.

These guys have great customer service! I've been with them since I started driving, but it wasn't until I was buying a used vehicle that I truly appreciated their customer service. Dianne not only answered all my questions, but provided me with a range of options and helped me determine how to stay close to my budget, without sacrificing elements of my insurance. Under a time crunch to transfer the ownership, Dianne stayed late in the office to ensure I could send her the paperwork, so I could get my insurance. This allowed me to get my vehicle before the weekend! I've always loved the concept of working with Brokers, but this customer service has solidified this. Simply awesome.

Amazing customer service every time!