Mortgage

ZFG Mortgage is THE place to go if you're looking for a home loan. We are first time home buyers, and the service we received from Fareed, Janan, Micah, and the rest of the staff was exemplary in every respect. They made it happen for us when we were a bit nervous that we could obtain a home loan, given a specific credit problem we had. We got a competitive interest rate, lower than expected closing costs, and the pleasure of closing on time with no delays. Thanks ZFG. You guys rock!!!

I have know Patrick professionally and personally for a long time. He is one of the most knowledgeable and determined Mortgage Lenders I have met in the business. If you are looking to secure a loan for your next home purchase make sure to call him.

Do not purchase a home through this company. Below is my story. This company is an absolute nightmare and has no business being in business. In March, 2017, I received notice that my escrow account suffered a shortage. I contacted Gateway Mortgage Group ("GMG") to discuss the issue. At first, I got nowhere. Frustrated, I sent a certified letter to their registered agent on June 12, 2017, complaining I had made all my payments on time as required by the mortgage agreement. Gateway issued an acknowledgment letter on June 19, 2017. Associate General Counsel submitted a written response on July 12, 2017. Her response indicated that GEICO (my auto insurance carrier) provided proof of coverage and requested payment. GMG paid GEICO. This information was incorrect as my insurance was through Casualty Corporation. I never received a telephone call from anyone at Gateway before payment was made to GEICO. I corresponded with Counsel for the month of July and learned that I needed to request a reimbursement from GEICO. Counsel provided payment options to me via written correspondence on August 15, 2017, advising that my total shortage was $2,083.64. On August 17, I transmitted a check to Counsel for $3,083.64, the full amount of the refund from GEICO. This check cleared my account on August 22, 2017. During the midst of this, Casualty Corporation contacted me and advised that they were not being paid. I had to make several additional out-of-pocket payments to them to maintain my homeowner's insurance policy. In the midst of these negotiations, GMG harassed me with constant phone calls and letters from individuals in their customer service department. They even sent someone to my house who left a note taped to my front door asking me to "call my mortgage company." Sometime between March and the present, GMG issued a letter to the Credit Bureau advising my mortgage was severely delinquent. I had to purchase a new vehicle and am currently stuck with a 6.99% interest rate on a 2016 vehicle. My previous auto loan carried a 0.9% interest rate. The credit department told me my score over 100 points. One of my credit card companies, American Express, issued a letter to me advising my credit limit decreased by $10,000.00. Frustrated, I reached out to Counsel. She attempted to get her Credit Department to issue a "Credit Correction Letter." I waited and did not receive this letter. Finally, I sent an e-mail threatening to file a lawsuit if the letter was not produced. GMG issued a letter to me advising that they wrote a correction letter to the Credit Bureau.

This is the 3rd time I have used Platinum. Outstanding service, would not use anyone else.

Heath and his staff made buying our house a breeze! After months of struggling, they finally helped us get our dream home!!

Its very comfortable to go and get out in a snap!!!

I do not recommend using this company. During the process of my loan, I sent and resent the same documents over and over to several people. My dealings with everyone from the loan officer to product managers was frustrating. Days before we are about to close, my realtor tells me someone at Cityscape messed up the paperwork and forgot something in the process to close my loan. This resulted in an unnecessary delay in closing the that cost me time and money.

I am blown away at my experience with Terry Storar! I have tried buying a home twice before over the past six years. Being self-employed plus a single-mom.... the stars don't exactly line up for buying a home. Terry made it possible!!!! His diligence, in-depth knowledge, reliability, and perseverance to accomplish the goal was beyond words!! I Highly recommend him to anyone trying to purchase a home. He will find a way or direct your path to discover the right way to get you on the right track. He made our dreams come true! My two little boys and I are so happy to be out of an apartment and into our new and amazing home! Thank you so much Terry!! I can't express my thankfulness enough. I am crying just writing this review! I am so THANKFUL. I know God will continue to bless you for your servant heart of helping others and not giving up at the first sign of difficulty. Thank you!!!!!!!!!

Will get you into a beautiful home at the best rate.

Best home buying experience I could have asked for. Closed on my home in under two weeks. I found Mike and his team through my realitor and will never use anyone else again.