Mortgage

Tammy Wanner was the most unprofessional "professional" I have ever encountered in a bank. I went there for help with difficulties stemming from bank errors with a loan, she was quick to blame every other party involved except the one guilty, RBC. Tammy was somewhat rude, unpleasant and treated me with, what I sensed, was a complete lack of respect. She wanted nothing to do with helping me and I was shuttled out the door with a couple of phone numbers and told that I needed to fix the bank's mistake myself. RBC did rectify all mistakes made and they should get five stars, although the process took some time and the mistakes were corrected externally to the branch in Swift Current.

Momo is a client service oriented Mortgage specialist, and always available to listen to my numerous questions and inquiries. He was very instrumental to my securing a mortgage approval within a short space of time. His professional touch and approach to mortgage deals is equal to none. I highly recommend him to anyone who desires to get mortgage approval as seamless as possible.

I spent 20 minutes on hold trying to speak to an employee at the North Battleford branch before hanging up in frustration. I’m almost sure I was redirected to the Canada-wide line anyhow. It’s been brought to my attention that this branch has had issues allowing cheques to be deposited into members accounts by 3rd parties which I have never heard of. Why would a bank make it difficult for anyone to deposit your cheque into your own account? I’ve been with scotia for years and I’ve never heard of this issue. My boyfriend now has to physically drive to North Battleford from saskatoon to deposit a work cheque that his coworker could easily deposit for him because of this and I can’t even get someone at the branch to answer. If this is common practice for SOME types of people and not others at this branch, it’s time to move all business elsewhere.

Was in for the first time! Great service. I had to call them and a real person answered the phone.

As a professional Realtor I count on any referrals I pass on to my clients to be serviced to the highest level. Candice is fantastic, she's very knowledgeable, extremely professional and gets things done!