Painters

Great work - reliable - professional!

In response to the person Don't Matter Quit posting lies about our workers. We have a long standing good reputation in the White Mtn area. Anyone with a serious review would leave there true name.

Very unprofessional, threatened me in his work vehicle after following my neighbor's son home

This was the third time Joe’s crews have painted my house in 20 years and wild horses couldn’t make me switch. Joe runs a first-class operation and I certainly know “you gets what you pay for.” Jane Bernhart

We just had Randy and his crew paint the exterior of our home. We were impressed with the quality and workmanship. Highly recommend Tru Line Painting and will use them again on our next job.

This review is for Mike Brown at Creative Touch Painting LLC in Surprise Arizona. AZ ROC License #231442. We used Mike for 2 jobs. The first job we provided written specifications and a written scope of work. He also walked the job prior to giving a bid. Towards the end of the project he claimed certain work was not part of his contract and asked for a few hundred dollars extra to cover this extra work (it was not really "extra" as he had already agreed to as part of the written specifications). We decided to give him the benefit of the doubt and helped him out. On the second job, the exact same thing happened. He claimed certain work was not included. He claimed he had lost money on the job. He claimed that work that had not been finished or performed correctly was not his responsibility, etc..., etc... There were paint runs everywhere. The front doors had not been prepared. He claimed to have replaced parts (garage trim) which he never replaced, etc.. ,etc... Having previously given him the benefit of the doubt previously, we refused to have our project "held hostage" and refused to pay this extra money in order to have the job completed. So he refused to complete the work and we filed a complaint with the ROC. He refused to even show up at the ROC hearing. He was issued a citation (a corrective work order) and forced to fix the majority of his errors. Yet we still paid over $1400 to fix his other sub par work. He works mainly in Surprise with older folks who have limited construction experience. I suspect this is his MO... start a job and then request more money. I cannot recommend this contractor. The lesson for everyone is to only hire Licensed Contractors. Check their license on the ROC website and make then sign a written contract that clearly states the work and what you expect. Example "no visible paint runs" - no visible cracks - all wood caulked before being painted, etc.... Do not pay the painter unless 100% of the work is finished and inspected. Do not pay the painter the day he is finishing or while he is working. Let him finish, make him clean up and then spend time inspecting the work and getting your touch up list together. Attached is a photo of his corrective work order - you can see he failed to meet the minimum workmanship standards.

Good job

Spoke to Don on the phone. He was rather rude. Ended the call without saying goodbye just I can't handle that job.