Plumbing

Very Professional company to deal with Thank you!!

Submitted an online contact request (on a Saturday) regarding getting a quote for replacing my old tank-type water with a tankless-type. Within minutes I got a friendly call from Gilbert, who let me know that he's not working with tankless water heaters currently, but offered a recommendation for another local family-owned outfit that does. Great customer service!

I called them they showed up when they said they would, they were very professional and reasonably priced.

I am very sorry to say that I'm disappointed with Ernie's Plumbing Service in DFW. Here are the facts: 1) They were supposed to come yesterday between 8:00 am and noon, so I moved my chores and errands around so that I would be here and ready. They didn't show for most of the time slot, and then, finally, toward the end of it, they called and said the technician was "running late" and would be here after the slot had been closed for 20 minutes. This didn't work for me because I had appointments to keep and other repairs where I had to deliver the parts to someone else. 2) Today, I waited 2 hours for the same slot, when we were supposed to be the first call. At 10:00 am I called Ernie's and they said our plumber had another appointment before us. I asked why, when we'd reserved the first slot, and they had not answer. They didn't tell me the plumber would be late until minutes before the slot was up. He showed up 20 minutes late. I showed him the problem and he said he had the parts. 3) For a basket strainer and a connecting tailpiece, he wanted to charge me $195 for what he said was a common, quick problem. That made me wonder why it was so much. I looked up the two pieces needing replacing, and the highest price asked for them was $25 each. So, we'd be paying $145 for a fast, easy repair! Hmmm.... 4) When I called the manager and finally got one on the phone, she told me there was nothing wrong with the price. I asked, "So, we're paying you $145 for labor?" She then knew I knew something about the cost of the plumbing supplies, so she went away then came back and offered me a 15% discount as her "best price." She told me that would equal $180. I let her know that I had a calculator in my hand and that 15% off $195 was $165. She laughed nervously, said I was right, and then stated that was her best price. While I still didn't feel that $110 labor for a serviceman's work who came late on more than one occasion and who was here for a maximum time of 20 minutes, I needed my sink fixed. I will not be calling this company again. They struck me over and over as acting in a dishonest manner and I would advise anyone coming to them for help to be wary.

Lee and the gang at Fast Plumbing have always responded quickly to resolve any plumbing need I've had. Recently, I had a garbage disposal installed by one of their new employees, Mycol, who was very knowledgeable and gave me lots of tips on how to use the disposal and prolong it's longevity, many that I was unaware of. I've recommended Fast Plumbing to my friends and neighbors and know that they've done the same.

Great company..

Great products for plumbing! Been shopping there for 25 years!

After going through the ringer with Roto Rooter's HORRIBLE customer service, we were so glad to hire Allstate Plumbing. They took care of the problem quickly and professionally. I thought I was going to have to pay for a very costly service to have a camera run into my lines, but the technician ensured me that I didn't need it, saving me so much money. DON'T GIVE YOUR TIME/MONEY TO ROTO ROOTER. Hire these guys instead. Seriously.

Called, set up time for someone to quote attic water heater replacement. Was told I would be emailed quote. After a week, no quote emailed, called and was told would be emailed that morning...no email and wasted time for me. I've scratched this bunch from my list...not very professional in my opinion and seem to operate the business in a very sloppy manner...so don't feel comfortable with them in my house.

Excellent work and customer service. Honest company and has the customer's best interest. Definitely plan to use Mason and his company for any future plumbing issues.

GC Plumbing has been amazing to work with. We have a condo in Lago Vista, so we are trying to do everything remotely in Dallas. Glenn and his guys were really awesome to work with! We so appreciate their hard work and professionalism.

Awful service! I had a plumbing emergency and had an appointment, but no one showed nor at least had the courtesy to say they were not coming. I made several calls to see what was going on, but I never heard back from anyone. Awful experience.

Bill Sanchez Sr. (now deceased) rescued me from a disastrous mess when several other contractors tried and failed. I am convinced that this is the best septic contractor by far.

Friendly helpful staff.