Restaurant

Food was great but really skimpy the service was rushing and not to friendly probably won't be back to this location.

Good food but the music was very loud. Not many places to sit inside but fast service and good customer service. Very helpful for a first timer

I can only speak of OUR personal experience; 1st visit was late night, close to 10pm & we were taken care of by Keisha (I believe her name is Lakeisha) who was attentive, helpful & very courteous, she saw us struggling to decide what to have & quickly offered the special and it was a lot of awesome fresh, juicy fried chicken (breast, thigh, drumstick & a whole wing) 1/2 of it actually, a huge scoop of fresh, home made mashed potatoes with dark gravy, a side of steamed broccoli & a warm bun with whipped butter for only $7.99 also we got the salad bar for 2 or 3 bucks more. She kept our sodas refilled and checking if we were ok. Excellent customer service, very attentive and awesomely good food. 2nd time was next morning and this time Shelly took awesome care of us, I guess excellent customer service runs in the family, this mother/daughter team are amazing, courteus, friendly and incredibly helpful. Our food both times came quick, hot and super flavorful. For both service & quality we definitely will come back every time we pass by!

Been there 4 times since moving to altoona, and no matter how many times you tell them your order they can't get it right. Haven't gotten hot fresh food ever, its all out of a heat drawer and gross, even after taking it back to be corrected. Would give it negtive 5 stars if i could.

Cool Basil has an incredibly diverse menu, and every dish I've tried has been very good. The servers are always great about explaining dishes and spice/flavor options. I normally wouldn't have said I liked Thai or curry dishes, but Cool Basil has changed my opinion of that!

Great price for quantity of food, fast service

Usually we enjoy Applebee's, good quality food. A lot of options. But tonight it was something else. I ordered car side to go and with the lack of parking had to go park in the lot next door. After getting there 10 minutes after the time when the order was supposed to be ready we had to wait an additional 15 minutes for my food. When waiting inside I could see all the to-go bags were laid out but the worker had no idea what she was doing and asked me for the name on the order at least 5 different times. When arriving home, to our dismay we received the totally wrong order. We ordered a brunch burger with onion rings, 4 cheese Mac and cheese, wonton tacos, boneless wings and a basket of fries. The order we received was 2 bacon burgers, fries for the sides and boneless wings. The order I received was at least $10 less than what I paid for mine. I would've left one star but the food was still good (even though everything was cold by the time we got to eating).

My service was amazing, fast and fresh. Thank you so much.

Ordered a sirloin and was not impressed. I enjoy steak often and consider myself seasoned when it comes to beef. Generally when I venture into a new establishment I lean toward leaner beef because it's harder to destroy. Ribeye, strip, and prime meat not so much. The service was not what I expected. The server was kind and professional but they seemed short staffed. Steak arrived in about 42 minutes. This was a first visit for me. I would try them again since Google ratings state that they are great.

The food just doesn't taste as good as it used to. Still a fan but I would prefer a higher quality for the price. However, the kids love the place.

Great food,ample portions,reasonably priced.Service is awsome. We tried the pork carnitas and it looked like a roast! Margeritas are highly recommended.

Great people. Everything was clean. Staff was very happy to deal with as well as kept things moving at a good pace. Prices are good and the food is fresh. Everything was well constructed and nothing was out of place. The seats are well kept and no trash issues. Tables where clean and many sitting options if needed.

The workers where nice and polite to everyone the food was hot, but not too hot, and lots of meat on the chicken

Tried this place for the first time on Mother's Day ...the food was excellent and so was the customer service! They even took the time to give every mother a long stem rose for mother's day before leaving the establishment... how very thoughtful!

Very friendly staff. Very personable. Subs are great.

Great place to eat. Treated like friends and/or neighbors. Food is very good. Nice selection and affordable!

Always great food and service. They have awesome pizza!

Tequila is a hidden jem on the east side. All of their food is made to order. Ask for it's spicy as you want or mild if you prefer. But the food is always excellent.

Great food awesome customer service and it was cooked very fast!! Great place to eat!

Always greeted with a smile. Food is delicious and coffee is hot. Reasonable price. Good family restaurant.