Restaurant

Good service Great people Clean Clean Clean 😀

I'm pretty basic when it comes to my sub, but still I like this subway over the others in Kingsport.

The past two times we've ate here have been unacceptable. The first, we waited for over an hour and a half for our food. Multiple waitresses were telling us that our food should be out shortly. Meanwhile, tables around us were coming, eating, and leaving. The reason gave to us is the printer quit working and didn't print our food ticket. To resolve the issue, we were given 15% off our meal. The second, it still took 45 or better to get out food. They weren't busy at all, there was no excuse. While we were waiting on food, the waitress did not one time come to check on us. No refills, nothing. Once we got our food, we had to ask for refills with empty glasses. It was time to go; she gave us our check and had asked if she could get us a box or to go drinks. I had asked for both and we waited 15 minutes. No sign of our waitress at all. Nothing. So I wrapped the pancake in a napkin and took the glass to the front of the store. My intentions were to ask the person who would check us out. Our waitress stopped us and said "did you never get your to go cup?" I kind of chuckled and said no so she brings me one. We were then trying to check out and I had $5 off of $10 so she had to get the manager. We waited then too. Needless to say, that was our last visit.

Always takes forever to get food but can't complain cause their always packed cause the food is great and the play place for the kids is even better. Love going here

Food always sucks. People that work there must hate their jobs. Never friendly. There's 1 girl at window that's very nice.

Everything about our visit was awesome! Great food and service done right! The atmosphere was wonderful! We loved it! We highly recommend it!

The only place to find real Mexican tacos at a decent price! Great service and very friendly staff! I eat there several times a week even carry out!

Food is fresh and always good, people are friendly and music is good.

Friendly staff and good food and nice environment to eat in.

Best customer service at a fast food restaraunt

Good food, friendly staff, homemade desserts, will be back for sure

I visited this location for the first time today. The employees were very nice and friendly. Also the restroom was the cleanest bathroom I have ever seen in a restaurant. I will definitely be back. Thanks!!!

Great food, good service, all day lunch special would definitely recommend

i love this place i have never had a bad experience there in over 15 yrs i have ate here. its a comfort place. The food is so GREAT. ITS QUIET and the staff and the wongs are very nice.

Fast food is fast food. They mess up on orders. I would know, I work at the Burger King next door. The people are uber friendly and always cooperate. It is great for the price and the drive thru has never been a hassle for me. People need to step into others shoes at times and realize that one burrito missing in the order isn't the end of the world. It is food. Just call back and they always handle it. Really cool place to chill at.

The family owned atmosphere of service has been the tone of Nick's for many years. Broasted chicken--the best!

Love the food. This was my favorite place to eat as a child. I loved the roast beer. There was a cashier there that was always so nice and she always asked me about school. I loved her. I remember one time I went with my mom and I was sick, that cashier brought me green jello, she told me green jello makes everything better. It really does.

Food tasted a lot better since it is under new ownership and management. Cleanest store by far. People need to at least give it a chance.

Food was good, service was not. Our waitress would disappear for long periods, I had to refill our teas several times. The wait time for her to come around for dessert and to bring the checks was ridiculously long. It was 2 PM, the restaurant was dead, so it wasn't like she had a bunch of tables. Service is as important as the food, today that was seriously lacking!

I just love coming here, I always get their soup/salad/breadsticks and the lasagna fritta. I really enjoyed their new cheese stuffed fettuccine alfredo, hope it stays around!