Tattoo

Went in for my first tattoo! Ecstatic with the how it turned out! Absolutely great staff! Super friendly and professional! Definitely going back for another!

Shop was clean and spacious and all of the staff made me feel very welcome and at home. I got an incredible floral piece done by Shan and I was an overwhelmingly impressed at his artistry and at the talents of all of the other artists who's work I had the pleasure of seeing as well. I couldn't have asked for a better experience!

Poor customer service. 6 year old daughter chose turquoise color studs from display case. Samples were blue/green color and staff mentioned variations in blue/greeness between pairs. No problem - we like blue/green. No word of brown colored veins in some pieces. Piercer brought out a 2.5 mm pair but kept them in her hand - no offer to inspect the pieces. We focused on earring placement, the smile on our kid's face, and hustled our small kids home to bed. Noted a mark on one earring and planned to clean it in morning. Turned out to be a brown colored vein (simulating natural turquoise) running through the tiny earring. Our 6 year old doesn't care about realistic brown veins in synthetic turquoise - she just wanted pretty blue/green earrings and that's what we thought we purchased. Now she has one that makes her friends ask why it looks dirty - not exactly the keepsake earrings we hoped for. We asked Manager for one replacement earring. We should have insisted on inspecting the jewellery, but trusted we were getting the same earring as advertised. The display samples were not labelled "synthetic turquoise" to tip us off and there were no examples of brown veins in the turquoise display pieces. Staff, who knew about brown color variations, didn't say a helpful word, like "there's a large brown vein running through this tiny earring - is that okay?" I was also dismayed that I inadvertently tipped 25% on over $150 worth of jewellery in addition to piercing service - total bill was $183 - ouch indeed. The credit card machine doesn't itemize costs and at that point in our visit I couldn't remember what Reception said about the price of piercing vs earrings vs shafts...Would be helpful if Dragon FX gave an invoice to review, not just a cc card receipt at the end of payment transaction. Manager acknowledged our concerns and offered 20% off the cost of a new $25 earring. This feels like a token response to a reasonable request for one replacement earring. We came to get a professional piercing and the ear is healing well, thankfully. In light of our overall experience, however, we will not recommend, or return to Dragon FX.

Raddest lil shop! Clean & professional.

Madi was very knowledgeable, friendly and helpful. Great experience!

Shawn Thompson has been my tattoo artist for years. I get compliments on his work all the time, and I won't see anyone else. He's super professional and an all-around good guy. He's one of few in the industry who doesn't have an ego and always makes you feel comfortable.

Brad is unreal make sure you get him to do your ink!

I've been tattooed by other shops in Edmonton and this is by far the best. Super friendly and take their time to make a great tattoo. Definitely coming back to get more done

Super cool tattoo shop/ collectibles gallery. All the artists are amazing, I've been getting tattooed here since 2011. Work is always great, cool vibe and atmosphere.

Amazing staff. Cool atmosphere. If anyone is trying to get their septum Pierced or anything pierced matter of fact this is the place to go! Quick, painless, polite and professional. Super fun enviorment, great vibes from the staff. 10/10 will go again for more piercings and tattoos!

I've gotten two tattoos with Jessie and I absolutely love both of them! I brought her in some ideas and she re designs them and makes them unique and so much better than the photos I showed her at the beginning. Deffinetly going to her for all my future tattoos :)

Worst tattoo experience ever! I hired Kyiel Cholik at $200 per hour thinking I was going to get quality and proffesionalism. Far from what I got! I gave him a picture of the tattoo I wanted and he stated he does not copy. I agreed and said these are only my ideas but this is what I want as a lower leg sleeve. Told him to make it his own as long as the finished product was similar in nature. All I heard was excuses about this is not my style, he didn't like the tattoo he was doing, he wouldn't choose this tattoo for himself..blah blah blah! I asked him from the beginning would you do this tattoo and he said he would but man it came with drama! Tattoo appointment was made for 12:30. This guy expects you to wait in the lobby while he draws something and if you don't like it, tuff! I sent him a message asking to see his ideas and he wouldn't share nothing, wouldn't respond, nor would he choose any of the ideas I liked. Staff is very rude!

Hidden gem! Clean and contemporary studio with great atmosphere. Ryan was professional with a great sense of humor and did an amazing piece for me! Would recommend and visit again.

I love my memorial tattoo for my late bro Emery 💖 thank you show down! 💖

Awesome staff and a great selection of goods!

Went with my daughter to get nose piercings done. Place was clean and sanitary. The staff were friendly and welcoming. Paul put my daughter at ease and was very informative, explained everything. Good experience, my daughter told her friends and now I will apologize in advance if a bunch of teenage girls start showing up.

Excellent experience. The girl on the front desk was very nice and Eric, the artist who made my tattoo, explained each step of the process and understood the essence that I was expecting with my tattoo. I highly recommend this place. A+

Horrible attitude at this business. I will never ever visit this location again or suggest it to friends. I understand they do high quality work but no one wants to deal with people who are straight up rude to your face.

I would highly recommend Brandon. I went in a little nervous and left with a new addiction. I have done several sittings with him. He was extremely accomading and knowledgeable. I found him to be extremely quick and effective. I currently have a full sleeve and have started the other arm. I always get complements on my tattoos everywhere I go. This is coming from a guy that never gives 5 out 5. He went above and beyond even when he did not want to. Here is to going the extra mile for your customer. 5 out 5.

Must go! I have been attending this shop for 12+ years and they have created beautiful works of art that I am proud to wear.