Cleaning

After interviewing 4 companies to clean my mom's home in preparation for listing, I decided to go with Arsenal Cleaning based on George's knowledge and great sales job. My mom's home was extremely dirty as she has suffered from dementia and did not clean her home in years. I was told the job would take 2 days, and included window cleaning plus floor mopping and dusting throughout the house. I was expecting a team of cleaners to come and tackle the big job. One, senior citizen cleaner arrived at 10:00 am on day one and I had to monitor and correct what he was doing. At 3:30 pm, he was finished. I explained he had a lot of work to do per the job scope agreed to with George. After the worker left, I went around and inspected and he did not do a great job. I called George the next day and told him to stuff his cleaning services. I ended up hiring another cleaner that came in the next day and made the home spotless.

Very nice cleaning but little expensive

"Unsatisfactory- Very bad". I don't recommend this place for many reasons, I dropped off my white dress, thinking that they know what they are doing, but it turned out they don't. They ended up damaging my dress and did not even bother calling me to inform me of what happened. When I went to pick up my dress, the owner said "your dress was a bad quality, I put water and something to wash it and black colour went in white". My dress was white and had a black ribbon around the neck and sleve. I was very mad but said that maybe my dress was a bad quality so I took back my dress washed it myself with water and OXY ( which is for white cloths) I saw that the black colour did not diffuse, and what he was saying was a lie, whatever he used he damaged it, maybe he wanted to wash my dress with bleach or whatever that he damaged it!!!! Anyways they had already damaged my dress, the more disappointing thing is that they did not even bother to call, and after three weeks only when I went to pick it up I found out they damaged it. This showed their poor customer service, and that they do not care about their clients or the dresses they receive. I had to go there twice because they were not paying me back the refund, since I had already paid for my dress. They might seem to be professional, but they are not. Don't get tricked of the wedding dress that they have in box at the entrance. My very expensive dress was damaged and they blamed it on the dress not on their unprofessional work. Very disappointing

Great service quick and fast

Cracked a tile, Broke a piece of equipment, broke a picture frame and tore a fire extinguisher wall mount off the wall. Total cost of damages is going to be about $1000.00. They only admitted to the picture frame, after I asked them about it... The picture frame was intentionally propped up to look like it wasn't broken...

We were pleased with the window cleaning service after they rectified the initial miscommunication that occurred. Artem and Ricky did a great job.

Pronto Cleaners are the only cleaners I use! the customer service, accommodation, pricing & hands on work they have done for me in the past is the reason I continue to use them for all my dry cleaning needs. Whether your within the surrounding area or not, make an effort to go visit Anthony & his team. You won’t be disappointed !!

Good services and prices...I am hapy