Cosmetic/Plastic Surgery

Made an appointment. Arrived 50 min early before the appointment and completed all paperwork. 30 minutes after my actual appointment start time I walked up and I asked to reschedule since they were late, and while doing that they called my name to go back to the exam room (this was at apx 35 min after appointment) I waited in exam room for another 15 minutes and finally politely left. I received no follow up call to reschedule at another time. Not great customer service. So I called them and advised I would not reschedule. Anyway, bad day, sigh. Going to try someplace else.

I love Dr. Heck, he's does amazing work,...I know he will make me look great! ... I highly recommend him!!!!!

So glad I chose this location. After doing years of research on the procedure that I wanted, I decided to have The Columbus Institute of Plastic Surgery perform my breast lift. After meeting the staff and surgeon, I was positive this was where I would be having my surgery. I cannot tell you enough how wonderful the office girls are. They are very sweet and will help you with any questions you have. I have never had to wait more than a few minutes for appointments, they get you right in. I was very nervous at my initial consultation appointment but after meeting my surgeon, I wasn't worried at all. He explained step by step how the procedure would go and allowed me to pick the type of procedure I wanted. Dr. Centeno is very kind and thorough. I had been to a few other consultations at other physicians offices throughout the years but they didnt make me feel like I had a say in the procedure that I wanted. I felt rushed through my consultations as well. But at the Columbus Institute of Plastic surgery, it is nothing like that at ALL. Every step has been so wonderful, from my first consultation to the surgery, and follow up appointments. I was originally supposed to have my breast lift on July 10th and leave for vacation July 15th but Dr. Centeno was concerned with me being 9 hours away from his care that soon after surgery. (I hadn't mentioned to him I was going on vacation until after my surgery was scheduled) he went out of his way and rearranged his schedule to move my surgery up to a sooner date, so I would still be able to go on vacation. I thought that was very cool of him! My surgery went great. All follow up appointments have been great too. Even when you are aren't looking your best during the weeks after your surgery (bruised and swollen) the girls in the office still make you feel like you look perfect! If you are looking for a staff that truly cares about your needs, this is the place to go. I will have all future procedures done at The Columbus Institute of Plastic Surgery without a doubt!

Have had very helpful service from this facility. I find the staff and Dr.'s to be extremely pleasant and helpful. Thank you!

Thoroughly disappointed.

Dr McMahan was very personable and exceeded my expectations. I’d highly recommend both he and the practice.

Dr. Vasko is wonderful!! She was very kind, took time to answer all of my questions, never made me feel rushed and explained everything. She is also an excellent surgeon and I'm so glad that I chose her as my physician!

Dr Taylor did a fantastic job from start to finish with my breast reduction. She is very professional yet warm and friendly (along with the rest of her staff!) Everything was explained and it all went perfectly. I am very happy with my results and highly recommend her!

Fantastic!! Dr Sullivan was very thorough in explaining my procedures. Staff was extremely attentive and nice. I am very happy with my results and would recommend The Sullivan Center to anyone!