Countertop Fabricators

Great experience, excellent customer service. Best prices around, way cheaper than granite outlets shops including install. Professional and very fast service. I had my counter tops installed in less than 2 weeks from the time I picked out the quartz I wanted. I am so glad I found this place. Highly recommended!!!

Stay away very bad costomre service. The cut the sink and destroyed my brand new gas stove. And we paid them over and above When company's reelize that costomer service starts after you sell your products. Extremely disappointed!!!

We have used Stone Innovation twice, for two kitchens. The first time they did a good job and we were happy with their service. The second time they installed a slab with two fairly major errors -- the length of the L was off by a couple of inches, and they made the sink cutout the wrong size. We provided the template that came with the sink and were specific that we wanted a zero reveal, but they cut a large positive reveal, exposing about 1/2" of the undermount sink edges all around. When we questioned the errors, they were extremely rude on the phone, calling us liars and telling us that it's standard to cut a large positive reveal for undermount sinks, which it certainly is not. We asked them to redo the slab and they refused, saying that it was too hard to get the slab in or out -- this is a ground-level apartment. In the end we negotiated a discount off the job, but we are stuck with the errors and we will not be using them again.

Professional and courteous. Great prices and variety. Everything from start to finish was smooth.

Thanks for an excellent job custom cutting our kitchen granite. Great work at a great price.

We had a great experience with CRS! Finishing our basement was something we've wanted to do since we purchased the house and we found CRS working on another house in our neighborhood. The crew and staff were great, they answered our questions, made suggestions for materials and even improved the plans we initially had to close in the furnace area. Our basement was unfinished when we started, with a bit of work done by the previous owners - which CRS fixed and improved. We wanted to keep the open space of the main area but decided to close off the furnace and water heater, so we created a utility room. Everything else was framed and drywalled, with doors added to separate the laundry room and workshop. A new door was also installed for the cold cellar. We can often have a number of computers running in the basement so we made sure to install additional outlets and pot lights so CRS's electrician increased our power by installing a "pony" box to extend our existing electrical box. Our stairs and landing also got a makeover, CRS added proper support for the landing and closed off the back of the stairs. The only thing not taken care of was around the windows - CRS asked about finishing the window boxes but we opted not to have them finished as we are hoping to replace the windows relatively soon, so CRS left them unfinished at our request. There was a bit of a hiccup in the timeline of our renovation as we decided to install a backwater valve in our sewer pipe - something that can only be done from a plumber selected by the city, for us to be eligible for a rebate - as well as repair work to the pipe itself as damage had been caused by our tree roots. The plumber that we choose from a list of about 5 options (city selected) was not very good and caused delays. CRS was unable to continue parts of the renovation because of this plumbing company until they were done, but once those issues were taken care of, CRS was back at it completing the job. The work CRS did is fantastic, they listened to what we wanted and they delivered! We love our new basement!

Loved our first counter. The lady was great, we were extremely happy. Unfortunately the second time was much more frustrating. The quote was inaccurate, install not included, although he said it was, very expensive and the person we dealt w/ had trouble listening,Ie, looking for a blue colour here’s a grey one, oi! Ultimately decided against using them again

Taylor was professional and easy to work with. The installation crew were professional and the counters look fantastic!

They did a kitchen counter for us a couple years ago and are doing another at a new model home being completed. Fantastic workmanship, fair pricing and Taylor is great to work with!

Very accommodating. And prices that cant be beat. Definitely be making future purchases from niagara countertops.

We drive from Orchard Park just to work with these guys. Outstanding quality, installation and service.

Phenominal! Professional and quick! Rocky and his team were a great bunch of people to work with! G.Worden