Countertop and Tiles

Avoid Bert and May - mediocre product with an equally mediocre service to match. Looking at their products on places like Instagram and on their website, the tiles look great in all the lovely pictures, but it all stops there. Having placed an order online, they sent us some samples, which were of such poor quality (badly chipped, etc), it was clear no attention had gone in to sending them out. Losing confidence fast in the product we would actually receive in the order placed, I emailed them to ask for their comments. I then spent about a week being given the runaround, with no-one at their customer service team getting back to me. Eventually spoke to a manager, and demanded a refund. All very disappointing. I'd suggest shopping around. With a little bit of searching, we found Moroccan tiles of much better quality, for a better price, with great customer service - all stress free, just what you want when you're busy doing up your home.

excellent service, great staff and quick turnaround!

extensive range

Friendly, knowledgeable, professional and super helpful. Top class service, could not fault it.

Paul was fantastic, we worked through our needs and explained different options to suit our requirements, would highly recommend!

Unpleasant phone manner from the lady in the office. A team that give you the cold shoulder as you walk around the factory, pictures very different to the product!!! Too pricey for ‘recycled’ goods