Decks & Railing

Customer service was excellent. Staff was professional and cordial.

This company didn't keep appointments, didn't return my calls, after promising to do so

First off, the only other review on here is one the owner (Jason Macdonald) wrote himself. That should tell you everything you need to know about his character. Wouldn't trust these guys to demolish a structure, let alone build or renovate one. I watched them on a commercial site for about 8 months. Not only did they delay the timeline significantly (far above the standard change of job scope that is to be expected), some of the trades they brought on site were an embarrassment. Poor framing, finish work and general project management. Items were repeatedly missed and caused further delays. The owner acts as though he's in charge of everything, however in reality he put very little time in on site, and rarely showed up earlier than 9 or 10 maybe 2 or 3 times a week. He is arrogant and repeatedly unreliable. His direct subordinate (site super) showed up drunk on several occasions. The deficiency list at the end of the project had over 90 items on it. All in all, I pity the client who chooses to use this company. A quick check of BBB also shows that they were fined significantly for building a home without license less than 5 years ago.

Don was amazing to deal with and his work was incredible. We had quite a difficult railing design and he pulled it off with expert confidence and professionalism. Would highly recommend Don at Lake Country Deck and Rail to ANYONE!!! If you had a problem with this company in the past, I suggest you look in the mirror and start placing blame where it belongs. Thanks Don!!! Adam and Kath

On time every time

Great product! Phenomenal QUALITY and the warranty is unbeatable. In this case you do get what you pay for- including excellent service, attentive installers and a product not comparable to anything else around here. Had quotes from competitors and yes they were lower but so were the products installed and a lower warranty and not as many features as these screens have. I would definitely recommend this place!!

Alex is a good person. Honesty and commitment are essential. If you have some construction's skill, and your goal is about $20 / hour this place is for you. Handyman connection is going to take care all paper work for you. Find customer, cover insurance, gst and so.. you'll get roughly 40% paid of total estimated and you get paid each week. Briefly the only thing you have to do is your daily work with a good attitude ;-)

Efficient and honest, finished the job on schedule and on budget. Would highly recommend!

High quality product and great customer service experience in dealing with our sales team, lead by Brad.