Source Office Furniture - Regina
381 Maxwell Crescent, Regina, Saskatchewan, S4N 5X9, Canada
Had everything in stock, great showroom and was super easy
IKEA Regina Collection Point
525 12 Ave E, Regina, Saskatchewan, S4N 5T7, Canada
Congested place but loaded my stuff
The Brick Outlet
920 Park St #Liquidation Center, Regina, Saskatchewan, S4N 4Y3, Canada
I was looking for mattress. Azaz and Honey helped me out. Please go and see them for best service and deal.
united Furniture Warehouse
Regina, Saskatchewan, S4N 4Y3, CanadaSecond Edition
401 Dewdney Ave E, Regina, Saskatchewan, S4N 5B1, CanadaUrban Barn Warehouse – Pickup Only
555 Park St, Regina, Saskatchewan, S4N 5B2, CanadaNextGen Home Furnishings
212 Victoria Ave E, Regina, Saskatchewan, S4N 0N4, Canada
Awesome selection, and great customer service.
Done Right Upholstery & Restaurant Seating
1526 McAra St, Regina, Saskatchewan, S4N 6C5, Canada
I brought an antique couch and chair to Done Right in August, 2016.
After 3 months of waiting, I called for an update and Darrel told me he'd be done in a week. After 2 weeks and no word, I called again, and got the same story. This was repeated at least 10 times over the next 4 months.
When we finally got the couch we were so tired of dealing with him - calling every week only to be lied to again and again, that we didn't even challenge the terrible job he had done. The pics attached show the puckered seams, the unprofessional way of tacking the upholstery over the wood arm trim, crooked seams, etc.
After another few months of lies, we took the chair to someone else. When asked why it was already torn down, we told the story without naming names. They guessed that it was Done Right we had had trouble with.
We asked him to refund the deposit we had paid for the chair, and it was the same as before. He'd say he'd have the money for us in a few days, and then we wouldn't hear from him for weeks. My husband finally went to the shop and confronted him. We did get the money a couple days after that.
Lying to customers is obviously not good customer service. Better to tell someone if you're backlogged with work, instead of making promises you can’t keep.
However, even if the customer service was better, I wouldn’t choose Done Right again, as the quality of his work is terrible.
*EDIT
Darrel, as to your response below, my complaint is not the price. You quoted me a low price and that's why I brought the work to you. I paid exactly what you quoted me. If you feel your quote was too low, and you didn't price the material correctly, that's not your customer's fault.
As far as when I received the couch, it was not "before Christmas". It was the end of January. And the fact that it took 6 months is not my complaint.
The material that was back ordered is not my complaint, either.
My complaint is that every time I asked when you'd be finished, you lied. If you had told me it'd be a few months because you were really busy, I might have been disappointed, but I would have thought better of you for being honest.
My complaint is that for months when I asked if the material was coming, you lied. You could have told me it was back ordered right away, and I would have understood.
I think the lesson here is "don't lie to your customers".
And if you're hoping to get business through low prices, don't complain afterward that your customers didn't pay you enough.
Oh, and, for the record, I'm not "just mad that I paid through the nose for my chair". I sincerely wish that I had paid more somewhere else for the couch, since it would have turned out just as beautiful as the chair.
Restwell Mattress Co Ltd
1055 MacKay Street, Regina, Saskatchewan, S4N 4X9, CanadaOut of the attic
335 Victoria Ave, Regina, Saskatchewan, S4N 0P5, CanadaReal Stone Kitchen
532 Victoria Ave, Regina, Saskatchewan, S4N 0P9, CanadaRandy's Auto Factory Ltd
1450 Reynolds St, Regina, Saskatchewan, S4N 3M4, Canada
Very helpful
Habitat For Humanity ReStore
1740 Broder St, Regina, Saskatchewan, S4N 2H7, Canada
My first stop for any misc home repairs or upgrades. Good selection of laminate flooring, for your walls!
Leon's Furniture
390 Hoffer Dr, Regina, Saskatchewan, S4N 7A1, Canada
Our man Paddy was amazing helped us through the process of getting everything back that we lost kept us on a reasonable budget and on task . The management team gave us great rates and super helpful . Cant say enough good things !
Affordable Mattress And Furniture
1017 8th Ave, Regina, Saskatchewan, S4R 1E1, Canada
Very helpful staff! Great prices and quality. Was in Regina buying furniture for my son and was getting very discouraged with the prices and service at the “big” furniture stores. Stumbled across Affordable and couldn’t have been more pleased. Free delivery and exactly on time too. We will definitely shop here again!
Circa Installations Ltd
1048 Winnipeg St, Regina, Saskatchewan, S4R 8P8, CanadaArtisan Furniture & Woodworking
1212 Winnipeg St, Regina, Saskatchewan, S4R 1J5, CanadaTran Luu's Upholstery
1764 Toronto Street, Regina, Saskatchewan, S4P 1M4, Canada
Tran is amazing! She took my kitchen chairs in on a Saturday morning and they were done Sunday night. The chairs are better than new! When I called to ask about my chairs, she came to my house that evening to have a look. She brought fabric swatches and gave me a quote right there. I highly recommend Tran.
Fathers Furniture Gallery
1365 Ottawa St, Regina, Saskatchewan, S4R 1P3, Canada
Knowledgable people and very helpful
The Recovery Room Upholstery
1428A St John St, Regina, Saskatchewan, S4R 1S4, Canada
I was so excited to start our restaurant style table booth in our new house I called them immediately. After explaining to the guy on the phone that my husband is a skilled carpenter and would be making the table booth itself but I needed them to do upholstery for it. He replied so rudely it actually took me off guard. “Why would I want to tell him how to build the booth and then only to the Uphostery?” It didn’t stop there-he managed to turned something I was so optimistic about into a negative and made me feel stupid for even asking. This was over a year ago but it truly has stuck with me as I have just never been treated like that for simply asking a question. We ended up finding an amazing talented guy who worked with us, and somehow my husband managed to get the booth made without his help. I now have my dream restaurant style table booth that turned out even better than I hoped no thanks to this professional a**hole.