Hearing Aid

Really attentive staff and very thorough understanding and support

Knowledgeable, efficient customer friendly staff. A pleasure to do business with!

I went into boots to book a hearing test I am only 21 however I have noticed my hearing isn’t the best, the lady singled me out asking how old I am and that they don’t normally do hearing tests for my age and ‘ well is there a problem with your hearing?’ this was in front of everyone in the store and really embarrassed me everyone was listening as she raised her voice and the whole shop was quite, i left and didn’t book a appointment as I felt she was rude and unprofessional , I will not be going in there again .

I first got in touch with Regain Hearing at an event in a hotel in Deal. I have found there expert advice first class and was supplied with a make that would help me with my musical interests. I also needed ear wax removal which was done with great expertise and care. If you visit there Eltham premises you are made to feel very welcome with a cup of tea or coffee and all staff are very friendly and helpful. If you prefere they will come to you rather than you having to travel to Eltham. All in all an excellent friendly service with great after care. They have now opened a branch in Broadstairs, Kent.

I needed a dome for my hearing aid, they refused to supply with one because it was 'against the law .. as I did not by my hearing aid there'. Empty musty shop with nobody there.

Had to bring my immune compromised son in for a hearing test. Staff was extremely accommodating and understanding of our situation. Frances is amazing and great to work with

Excellent service. I had Sean doing my hearing test. He was professional and explained everything to me in an easy to understand way.

Two weeks ago, I took my 87 year old mom to get new hearing aids. Ben was easy to talk to, understood her needs and recommended aids within her budget without any pressure to buy something more expensive. She got the hearing aids this week and is adjusting to using it but Ben is able to see her again early next week to help her to be more comfortable learning how to insert it properly.

Worst place ever, Dr. Raymond Ng must be a part owner force to wear hearing aids and I have to purchase from his clinic I declined. He said I must buy the $7000 dollar one and nothing else.