Insurance Companies

Had claim free home insurance for 20 years. Premium increased this year by 16% so I called to find out why. After going through grilling about things that no longer existed when the house was built such as oil tanks, we went onto new metal roof and furnace which are supposed to lower the premium. It turns out the premium would be going even higher because the metal roof costs more to replace. Needless to say, I am shopping for new insurance. This would have been a zero star review but since the rep was polite and only doing her job I didn't feel right to rate her low. The problem is not the employee, it's the company. So for those of you proud of installing home improvements that should lower your premiums, beware.

Best prices & service! I know I can rely on Melissa to change my address (& I move alot) quickly so I'm always covered on my car & Condo. Thank you for your help over the years.😊.

I called them up requesting an auto insurance quote. The lady that answered was very dismissive and unprofessional about the whole matter, and didn't take the conversation seriously. If customer service is foreign nature to you, don't work in a position where it's a mandatory skill.

I Just called Nirmal based on the two very good reviews I had just read. When the phone was eventually answered the man simply said hello in a tone that suggested I was not calling at a good time. When I asked if this was Nirmal Insurance broker he said yes. That's it. I started to to tell him that I was calling to request some information about the services they offered. I said I had some questions to which he responded "what". At this point I knew that this was not the type of interaction I would expect from any reputable company of any sort. So I told him I not to trouble himself (as that was definitely the impression I was given), and I hung up.

At the beginning I thought this insurance company was really good they seemed to be very helpful and kind however during the with drawl process As I had to return back to my other insurance company because they were charging me about $1000 more for renewal I advised him that I wanted to take a portion of my policy off which was the commercial portion and just keep pleasure and personal driving until my Insurance expires in December they are prolonging things they’re advising me that they owe me $180 and they haven’t paid it yet they procrastinating I call every day they don’t answer my call they keep avoiding me it’s really upsetting that a company would go to this extent however I’ve been in talks with the insurance board of Canada. Please be advised that I’ve given him one star I will never give them five stars because their service as the pleated very rapidly I have over 580 friends on my Facebook and each one of them will find out about this company and they all reside here in Brampton please be advised to stay away from State Farm at 2260 Boavaird Ave. Unit102

my experience with them so far. called company 5 times now. can't get anything but an answering machine. filled out online form asking them to call me. no response in almost a week. i dont think anyone actually works at this place.

Amazing staff

Very professional Service