Insurance Companies

I've had the most amazing experience with Ontario west. Their team always goes above and beyond when it comes to my questions or requests. Whenever I have a concern they get back to me almost immediately and I hardly have to lift a finger. I cannot thank them enough for making my experience with my home and car insurance flawless!

Very poor experience, I signed up with State Farm as my best friend was working there in another city; they had one of the highest rates available and I went with them soley based on the customer service I was receiving through my friend even through she worked out of my area. Upon renewal time for my policy state farm's policies had changed and now have cancellation fees (as of Jan 2016), when I spoke with them about my life changes PRIOR to my renewal date in Feb I was given a very poor over the phone quote with nothing on paper offering me a very poor rate for my boyfriend and I to combine our insurance for our future family goals. I got a quote from the Cooperators for my boyfriend and I to combine our insurance and it was (2 cars, still primary driver + full home) less than I was paying for one car on my own with statefarm and they couldn't match it or compare I asked to cancel and was told no fees or notice to cancel was needed (which of course they have no record of saying and are now calling me a liar!!!). AFTER cancellation I got a letter in the mail stating as a result of my cancellation I now owe $254+. Called to work with the agent about the issue to see about getting waived and was rudely told all companies have cancellation policies and her hands were tied. She offered no empathy to my frustration of the situation and told me the policy was policy. That's great state farm - you've lost 2 Customers for LIFE. Great Job hope your $250 bucks are worth the bad review I'm leaving your terrible company. I HATE being talked down to on the phone, I recommend you teach your staff some customer facing values. Oh and PS if you think you are doing business with Rick Ten Haaf guess again because I never once dealt with my insurance rep - only ever his secretaries or the 1-800 line. Cooperators I can call and talk to the owner and or my rep ANYTIME and they are SUPER PERSONABLE AND HELPFUL. Statefarm or Certas whatever you call yourselves these days, you suck.

I would stay clear from this insurance company. The staff are rude - there's no accountability whatsoever. I've been with them for 10 years, clean record no claims and recently moved to BC and had to be ICBC provincial insurance. Called to cancel my policy which was renewed a month ago. And paid for the month on November and they told me that I had to pay an additional $121.00 to cancel on top of the current month paid. They compared the charge to cell phone companies do the same thing - which we all know is a final cash grab. We all know how evil insurance companies are but Johnson /unifund is the worst to deal with.

Expect only great service, great people and great advice! Newman Oliver is like no other brokerage I have seen. They mean to fill your needs. Not their pockets. They strive to give you the best advice, and to make sure your life's most important assets, and most important people are protected the same way they would for themselves. In other words, once you're in, you're part of their big family! Cheers to all the great people at the Belleville office!

Excellent insurance coverage, great people to deal with on the phone and in person. I've been with John Harvey/State Farm for 26yrs and they've always been there for me whenever I needed them.

I arrived to London last year and since then I acquired my insurance with Dean’s georgekopoulos State Farm Agency, and received not only the insurance itself, but a diligent and friendly service. I’ll stay with this company for a long time.

Robert is a great insurance broker!

Right across the road

I have been working with AIL London since August of this year. In that time not only have I made a very satisfactory income, but I have also met some wonderful people, including Brian Traboulay, Ryan Bisanz, Richard, Mike, Meaghan and all the other people who work their tails off to make this the best place to work in Southwestern Ontario. I'll be in for the long haul, because there's no place I'd rather be working.

My husband and I switched to Marsh. We have had nothing but a great experience with this company. The brokers are very knowledgeable and helpful. They helped us with all our questions and they saved us money. Recently we had a incident and they were great! I have and will continue to refer them to everyone I know.

Shawn Morrison, you really when above and beyond today. Not many brokers would take personal time to ensure a client is happy and fully insured. In my business I deal with a lot of insurance companies and the service you provided today was well beyond my expectations. Thank you.