Mortgage

I've been rbc for 5 year with about 7 products and I convince my wife to open account as she works near this branch , but that was one of my nightmare decision, one of the most unprofessional crew you can encounter, what a bad experience and eventually she close her account , please don't do business with this branch , totally unprofessional and un experience cew , a guy open her account can't even do the basic account opening entries, he waste our time & he did put us in such a situation the even online baking won't able to help. Please avoid this branch

The folks here are extremely thorough and are committed to long term relationships - which means you get the best rates (and service) possible. I have had a mortgage that was brokered by Marc, the general manager, and I'm still thrilled about the choice. I highly recommend Shoreline!

Temporary foreign workers. Period.

Super Friendly staff. Always greeted with a smaller and a hello. Drive through atm which is great if you have kids

A mortgage bank really is only as good as the person you deal with. Sara Yan at Summit Mortgage is by far the best mortgage broker I’ve ever had the pleasure of working with. I shopped around at a few big banks to get a mortgage on a house, but honestly it was just easier to have a more personalized experience with Sara. I’ve heard many horror stories of delays, non-responsiveness and hidden requirements from people getting their first mortgage from a big bank. There’s enough stress in the home buying process that I really dreaded the mortgage process too. However, I was rather surprised at how easy and smooth it was to get a mortgage from Summit. As a first time home buyer I was pretty clueless about the process as a whole. Thankfully Sara was knowledgeable and kept me informed; the documents I’d need, expected timelines, managing my credit and various things to look out for when buying a home. She was friendly and kept in contact with me through phone and e-mail for many months. I was very happy to have Sara watch out for my best interests. When I was finally ready to close on a house, she made sure the mortgage process was smooth and expedited. Most importantly, the rate I got was great! I had zero problems locking in the best rate. After the house closed, mortgage was sold to a big bank, but the transition didn’t inconvenience me at all and worked in my benefit as I already had an account with the bank. Overall, I’d say definitely go talk to Sara Yan if you’re looking to buy a home. Super helpful and I’d recommend her to anyone.

Staff are not friendly, not helpful but the manager is Awesome and very professional. If you are planing to make a deposit, be ready for a bad attitude for disturbing their personal conversations!! Just do yourself a favor and go couple blocks to Steinway and Broadway to get a better service.