Optometrist

My family and I have received adequate service for the past years that we've been coming here.

The staff were warm and kind; however, I wasn't so sure about Dr. Lonsdale. I got the impression that my uneducated answers to his questions regarding current vision issues were obnoxious to him and/or it seemed he had better things to do.. Or perhaps he was just having a bad day.. Nonetheless, surely if he was interested in your situation, he'd be a great optometrist. I trust the solution offered by Dr. Lonsdale will help, I just wish there was a bit more discussion and detailed advice.

great service and great people! i couldn't believe how informed i was when i left about my eye's just from one exam.

My family has been coming to this office for a few years now. We love how organized and professional everyone is. They are great with kids—my daughter is always excited for her yearly checkup.

Totally Amazing Clinic! Dr. Jensen-TO and Dr. Tse are amazing!!!!!!! I am writing this review for 2 reasons; 1. To get the word out that this clinic and Dr. Tse are the best Eye Clinic/Doctors In have had in my 30 years of wearing glasses/contacts. 2. To WARN OTHER CONTACT LENS Users what I DID WRONG as a contact lens user to cause this eye infection called a Cornea Ulcer. First, I have been a patient of eye clinics for 30 years this year. As I have moved a few times and do travel for work I have gone to 5 clinics in that time. I have never had a bad experience, however, Site for Site and Dr. Tse has been by far the best experience I have had.Ever! Recently, I was traveling and had my suitcase stolen with by solution and lens case in it. I had a spare case in my car. I used it. I was on a long drive and pulled over in a rest stop to sleep. I had my contacts in. As my eyes were dry, I decided to use some of the "old" solution in the storage case to wet my eyes. No doubt it was contaminated. Solution is for temp storage, not longer term. DO NOT SLEEP with contacts in EVEN IF you have been told you can or have done it, like I had, many times. During the long drive I got an eye infection, which got worse. Pain, Redness, Tearing and sensitivity to light. I thought it would get better. It did not and so I went into Second Sight, which is 1 of 2 clinics. I was told it was serious and was given prescriptions for drops, the first starting every 5 mins for 1/2 hour. Then every half hour and eventually 1x per hour. The docs really know their stuff. I was told this is kinda rare, especially the size of mine which was 1. mm. It took over a week to get better. I had seen Dr. Tse Wed, Thurs, Friday and Saturday. She was so concerned she made an appointment for me on a Sunday. She came in on her day, when the clinic was closed to check my eyes. WHO does that? This clinic CARES! The empathy and compassion was amazing. The staff is amazing. This treatment may very well have prevented a cornea transplant. Today, after several appointments, a regime of 3 eye prescriptions, the infection has gone. I do have a .3 mm scar which will always be there, as the infection was that severe. MY price to pay long term for POOR USE OF CONTACT LENSES. So, I am switching to one day contacts and promised Dr Tse to never wear them more than one day and NEVER SLEEP IN THEM. I recommend this for anyone. Hopefully you will just be seeing them for routine eye exams for glasses or contacts. And one last thing. I have always been told to get an eye exam every 2 years. The clinic informed me that IF YOU WEAR CONTACTS IT IS EVERY YEAR. Thanks Dr Tse and team. You are amazing at what you do and total gems! Kelly B.

Very good doctors and appointments are on time.

Under 2 year warentee, broke an arm to my glasses, the lady that helped me just swapped the lenses into the same set of frames off the shelf, adjusted them and had me out of there in 15 minutes. Great service, highly recommended. Use Groupon if available, as without can be pricy for those with a tight budget.

Best glasses I ever had, they lasted me 7 years. Good doctors, good prescription, excellent quality frame and workmanship.

Terrible customer service! Waited 20 minutes and no one was around! They also don't take student benefits!

Jaffery optical braeside is an awesome place to get glasses, the doctor is very helpful and knowledgeable, she answered all my questions I had with detailed answers. As well as the two ladies in the front, Rhonda and Laura who were both really helpful when it came to picking out frames, I really appreciated the honesty and great prices. I really enjoyed my experience here, and I will for sure be coming back. thanks so much !

Fantastic, trustworthy, dependable

The staff are excellent and efficient! The environment is modern and professional! Best of all, my glasses arrived sooner than expected! I highly recommend!!

Th receptionists are always rude and don't do what you need them to do. Like give you your prescription when you ask for it 3 times.

I was extremely picky but Natasha spent a lot of time helping me find the perfect pair. She wanted to make sure they not only fit me properly but also that my frames expressed my personality. Natasha was kind and bubbly and made me feel very comfortable, she was also very knowledgeable and made sure to explain to me/show me how my glasses should fit. Heather also assisted myself and the rest of my family. She did the adjustments on our glasses and was extremely patient with my mothers excessive questions 😂🙄 Overall a very welcoming atmosphere with knowledgeable and friendly staff. We will definitely be returning in the future. Thanks for all your help guys !

Very good worked done here. People are helpful and very friendly

Waste of time to visit it. No collection. No fixed pricing infact you don’t know the price unless you buy it.